Summary
Overview
Work History
Education
Skills
Certification
Technical & Soft Skills
Accomplishments
Timeline
Generic

NAVJEET

Cambridge,Canada

Summary

  • Seasoned HR Manager with over 10 years of experience in employee relations, HR policy development, talent acquisition, and development. Recognized for enhancing organizational effectiveness through strong leadership, effective communication, and strategic problem-solving.
  • Proven track record in implementing DEI initiatives, and optimizing labor relations, while driving employee engagement and performance management.
  • Committed to fostering a culture of continuous improvement, and supporting organizational growth through change management and leadership development.
  • Proven expertise in handling HR operations in both unionized and non-unionized environments, while ensuring compliance with employment laws and best practices.

Overview

10
10
years of professional experience
1
1
Certification

Work History

HR Manager (National Role)

Honeybee Foods Canada Corp o/a Jollibee
, Canada
07.2023 - Current
  • Lead HR operations for 30+ stores nationwide, managing a workforce of over 2,500 employees, with a focus on smooth workforce management.
  • Oversee full-spectrum HR functions, including employee relations, dispute resolution, performance management, and compliance.
  • Handle HR operations for both unionized and non-unionized stores, participating in collective bargaining, and labor negotiations.
  • Implement HR policies and procedures in alignment with federal and provincial labor laws.
  • Spearhead DEI initiatives and conduct training programs on leadership, workplace conduct, and compliance, reaching 100% employee participation.
  • Monitor HR metrics to identify trends in turnover, absenteeism, and employee engagement.
  • Designed and implemented succession planning frameworks to identify high-potential employees and build leadership pipelines, ensuring business continuity.
  • Managed WSIB claims, return-to-work programs, and disability accommodations, ensuring compliance with Ontario’s workplace safety regulations.
  • Ensured HR policies align with CHRA and EEA by driving equitable hiring practices and workplace diversity initiatives, fostering an inclusive, and legally compliant workplace.
  • Successfully negotiated 5+ collective bargaining agreements, reducing employee turnover by 15%.
  • Launched an employee recognition program, increasing engagement scores by 25% within one year.
  • Successfully managed 10+ high-risk terminations with zero legal disputes
  • Led conflict resolution strategies that decreased employee grievances by 40%, fostering a more positive work culture.

HR Manager (Promotion From Previous Role)

Syndicate Group
Vaughan
01.2020 - 07.2023
  • Led the HR department for a mid-sized organization, providing strategic direction on HR policies, recruitment, talent management, and organizational development.
  • Managed employee relations, including workplace investigations, dispute resolution, and performance management.
  • Assisted in compensation planning and performance reviews to align HR goals with business objectives.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Developed a succession planning framework, leading to a 20% increase in internal promotions.
  • Implemented an HR analytics system to track KPIs, such as turnover and absenteeism, leading to a 12% boost in productivity.
  • Strengthened compliance frameworks, ensuring 100% adherence to employment laws, and reducing legal risks.
  • Led proactive safety audits and OSHA compliance training, reducing workplace incidents by 30%, and enhancing a culture of safety.
  • Conducted leadership development programs, increasing internal promotions by 25%.
  • Reduced time to fill vacancies by 35% through strategic workforce planning.

HR Generalist

Syndicate Group
Vaughan, ON
05.2018 - 12.2019
  • Played a key role in HR operations, focusing on recruitment, onboarding, and employee engagement.
  • Actively engaged in activities such as employee engagement, HR policies, recruitment, interviewing, and health and safety.
  • Assisted and contributed to the overall HR and Operational Excellence strategic plans by leading regular quality assurance reviews and a robust learning and development program.
  • Maximized team knowledge and productivity by training, monitoring, and directing employees in the application of best practices and regulatory protocols.
  • Partnered with managers to resolve employee concerns and improve workplace culture.
  • Conducted workplace investigations and facilitated conflict resolution, ensuring a positive work environment.
  • Conducted over 50 training sessions to improve workplace efficiency and compliance, raising policy compliance to 95%.
  • Reduced absenteeism by 12% through targeted wellness initiatives and an employee feedback mechanism.
  • Reduced recruitment cycle time by 35% through AI-driven applicant tracking, and structured interview processes.

HR Generalist

Citicorp Services
Gurugram, India
08.2016 - 04.2018
  • Provided HR support on workforce planning, leadership development, strategic planning, and employee engagement.
  • Assisted in workforce planning and talent development strategies to enhance organizational effectiveness.
  • Provided strategic advice on people data, guiding company leaders in effective workforce planning, human resource strategies, and supporting strategic business objectives.
  • Analyzed trends and metrics to help develop staff, and develop solutions and programs for the organization.
  • Aligned organizational workforce plans with recruitment planning processes.
  • Promoted the use of standardized change management methodologies across the organization.
  • Designed and implemented employee engagement programs, reducing voluntary turnover by 18%.

HR Administrator

American Express
Gurugram, India
07.2015 - 07.2016
  • Supported in recruitment, onboarding, employee lifecycle processes, and employee relations.
  • Advised on and communicated events throughout the employee lifecycle, including onboarding, absences, promotions, and exits, and completed relevant documentation.
  • Developed HR reports and dashboards for leadership to track workforce trends.
  • Conducted onboarding process orientation and associated personnel records for all new hires.
  • Led a documentation overhaul, reducing onboarding time by 25%, and improving process efficiency by 40%.
  • Reduced recruitment cycle time from 35 to 20 days through process optimization.
  • Successfully reduced the full recruitment cycle timeline to 15-20 days from 30-35 days earlier within 2 months.
  • Led hiring processes that ensured a 95%+ offer acceptance rate.

Education

Masters of Business Administration (MBA) - HR & Finance

YMCA University of Science & Technology
India
05-2015

Masters of Commerce (M.Com) -

Lovely Professional University
India
05-2014

Bachelor of Business Administration (BBA) -

Maharshi Dayanand University
India
05-2012

Skills

  • Employee relations
  • Strategic planning
  • Diversity initiatives (DEI)
  • Employee relations
  • Regulatory compliance
  • Workforce management
  • Labor negotiations
  • HR analytics
  • Performance management
  • Team building
  • Conflict resolution
  • Employee engagement
  • Collective bargaining
  • Talent acquisition and development
  • Grievance handling and redressal
  • HR policies and procedures
  • Training & Development
  • Succession planning

Certification

  • Exercising Leadership – Harvard Business School
  • Canadian Securities Course (CSC) – Canadian Securities Institute
  • HR as a Business Partner, Public Speaking, Six Sigma, Risk Management, SAP, Business Analysis – LinkedIn Learning
  • Assertive Communication – Dale Carnegie

Technical & Soft Skills

Technical Skills: 

HRIS | LMS | Workday | ADP | SAP | Six Sigma | ATS like Taleo, Greenhouse | QuickBooks Payroll | Culture Amp | MS Office

Soft Skills:

Leadership | Problem-Solving | Analytical Thinking | Negotiation | Employee Advocacy | Conflict Resolution | Time Management | Organizational Development

Accomplishments

• Excellence in HR Leadership Award (Jollibee) for successfully spearheading DEI initiatives, and effectively managing HR operations for over 30 stores and 2,500+ employees.

• HR Innovation Award (Syndicate Group) for implementing a robust HR analytics system that led to a significant boost in productivity as well as developing a strategic succession planning framework.

• Employee Engagement Champion Award (Citicorp Services) for designing and executing employee engagement programs that notably reduced voluntary turnover and enhanced workplace morale.

Timeline

HR Manager (National Role)

Honeybee Foods Canada Corp o/a Jollibee
07.2023 - Current

HR Manager (Promotion From Previous Role)

Syndicate Group
01.2020 - 07.2023

HR Generalist

Syndicate Group
05.2018 - 12.2019

HR Generalist

Citicorp Services
08.2016 - 04.2018

HR Administrator

American Express
07.2015 - 07.2016

Masters of Business Administration (MBA) - HR & Finance

YMCA University of Science & Technology

Masters of Commerce (M.Com) -

Lovely Professional University

Bachelor of Business Administration (BBA) -

Maharshi Dayanand University

Similar Profiles

CREATE PROFILE
NAVJEET