Navisha Cheema

IDENTIFY and ASSESS POTENTIAL SECURITY THREATS OR SUSPICIOUS ACTIVITIES

• Helped managers make accurate decisions by tracking deviations from production targets with daily logs.
• Fostered a positive work environment by maintaining professional relationships with colleagues and establishing open channels of communication.
• Kept operations in compliance with company, safety and legal requirements.
• Reduced false alarms by effectively distinguishing between real threats and non-threatening events.
• Contributed to a secure environment by adhering to strict protocols and guidelines for operating surveillance systems.
• Delivered timely reports that captured key details about incidents through concise writing skills.
• Demonstrated attention to detail while reviewing video footage for signs of criminal activity or policy violations.
• Provided on-the-job training to newly hired workers and team members.

• Improved response time to emergencies by maintaining open communication lines with fellow officers and management.
• Managed incidents effectively by promptly responding to alarms and investigating disturbances.
• Mentored new Access Control Officers on best practices within the field, fostering a culture of continuous improvement.
• Enhanced security by monitoring and controlling access to facilities.
• Collaborated with law enforcement agencies during investigations, promoting a safer workplace for all employees.
• Reduced unauthorized entries by implementing strict identification verification processes.
• Collaborated closely with team members during shift changes ensuring seamless transitions between shifts for optimal coverage.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Investigated complaints and documented findings.
• Monitored CCTV cameras and alarm systems for security breaches.
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
• Conducted training sessions for new security personnel to facilitate compliance with security protocols.
• Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Collected room deposits, fees, and payments.
• Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Completed all tasks in compliance with company policies and procedures.
• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Increased guest retention by maintaining a welcoming and organized reception area.
• Completed data entry and filing to keep records updated for easy retrieval.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
• Maintained accurate records of visitor logs for security purposes and compliance with company policies.
• Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
• Implemented more efficient mail distribution system, ensuring timely delivery of correspondence to staff.
• Handled assignments independently with good judgement and critical thinking skills.