A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Telecommunications Specialist
Bell
Halifax, Nova Scotia
08.2022 - 01.2024
Assisted in developing strategies for improving customer satisfaction with existing telecom services.
Assisted with training users in the use of various telecommunication devices and applications.
Drove revenue by promoting products and services for sales conversions.
Logged service calls and closed work orders by recording issues resolved and services provided.
Maintained records of network configurations and inventory levels of all telecom equipment.
Fulfillment Lead
Best Buy Canada
Halifax, Nova Scotia
11.2020 - 12.2021
Maintained records of inventory levels, stock movements, and customer orders.
Analyzed data from reports to identify areas of improvement in order processing efficiency.
Maintained accurate daily logs and permanent records while entering new orders.
Assisted in verifying the accuracy of inventory counts.
Supervisor
Leda Trading Inc.
Halifax, Nova Scotia
01.2019 - 10.2020
Supervised and coordinated activities of food service personnel to ensure efficient operation of the restaurant.
Worked closely with management team to develop promotional campaigns or other marketing efforts aimed at increasing sales volumes.
Assisted in recruiting, interviewing, hiring, onboarding new employees when needed.
Scheduled staff shifts, monitored attendance, and managed payroll records.
Education
Advanced Diploma - Management
Mount Saint Vincent University
Halifax, NS
04-2021
Some College (No Degree) - Information And Computer Systems
Nice Computer Centre
India
Skills
Business Analysis
Customer Support
Writing reports
File Organization
Document Management
Data Verification
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Timeline
Telecommunications Specialist
Bell
08.2022 - 01.2024
Fulfillment Lead
Best Buy Canada
11.2020 - 12.2021
Supervisor
Leda Trading Inc.
01.2019 - 10.2020
Advanced Diploma - Management
Mount Saint Vincent University
Some College (No Degree) - Information And Computer Systems