Navil Chaklader
Hamilton,ON
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
3
3
years of professional experience
Work History
Sales Associate
Student Works Painting
03.2021 - 11.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
Supervisor
Shoppers Drug Mart
11.2022 - 02.2024
- Managed over 100 customers on regular work days and an additional 50% of that on any given weekend.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Bachelor of Science - Psychology
McMaster University
Hamilton, ON06.2024
Skills
- Verbal And Written Communication
- Telephone Skills
- Client Needs Assessment
- Computerized Payment Service Proficiency
- Point of Sale Proficiency
- Meeting Client Satisfaction Consistently
Additional Information
Complete flexibility for the time being.
________________________________
References available upon request.
Timeline
Supervisor
Shoppers Drug Mart
11.2022 - 02.2024
Sales Associate
Student Works Painting
03.2021 - 11.2022
Bachelor of Science - Psychology
McMaster University
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