NAVID ISHTIAQUE KHAN

• Managed customer inquiries, complaints, and feedback professionally and effectively
• Supervised daily operations to ensure efficiency and quality service, hired and trained new hires to get them acquainted with the job style and work culture
• Keeping track of inventory

• Administered and updated official accounts and critical documents by using strong attention to detail and organizational skills
• Coordinated with customers daily by showcasing excellent communication and interpersonal skills to address queries efficiently
• Input data for outgoing and incoming NOCs and important letters to keep up-to-date records and minimize administrative errors
• Compiled OBC, ATM, and checkbook data through precise data management techniques to keep streamlined financial operations
• Championed the Foreign Exchange Department with student and L/C files, contributing to the smooth processing of transactions
• Steered day-to-day office expenses and other data inputs through meticulous financial tracking, contributing to budget accuracy
• Drafted pay orders for major clients and verified NID and customer documents, using the bank's CRM system

I served in multiple departments during my tenure which includes marketing,logistics and photography. I was the marketing in-charge for the club’s flagship event Econ Prodigy 2019 and was named as one of the Top Marketers in the club’s annual magazine for bringing in a sponsor for the event.