NAVID YOUSEFI
North York,ON
Summary
Dynamic and detail-oriented hospitality professional with a proven track record in service supervision, event coordination, and administrative support across high-profile cultural and corporate settings. Experienced in orchestrating seamless events from setup to teardown, managing inventories with precision, and leading cross-functional teams to deliver exceptional guest experiences. Skilled in MS Office, Shopify, and floor plan coordination, with comprehensive knowledge of Ontario liquor legislation and health regulations. Certified in Food Handling and Smart Serve, physically fit, and adept at adapting quickly in fast-paced environments. Known for a collaborative approach, problem-solving under pressure, and a passion for contributing to the Royal Ontario Museum’s mission of connecting communities to art, culture, and nature through world-class events and experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Chicken Poultry Trading
Gorgan
02.2020 - 05.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Service Supervisor
Meykhosh Restaurant
Gorgan, Golestan
05.2021 - 03.2024
- Supervising staffs about serving customers
- Managed inventory and assisted in placing orders for ingredients and supplies
- Led a team of 10 -15 staff in executing events from setup to teardown, ensuring compliance with safety, health, and quality standards
- Trained new team members on service techniques
- Provided on-the-spot guest support and problem resolution during live events
Event Assistant
Yousefi Events
Gorgan
06.2024 - 10.2024
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Assisted in organizing successful events by collaborating with vendors and suppliers.
Handyman
Octo Print
Toronto, ON
04.2025 - 08.2025
- Installed drywall, tiled floors and walls, laminate flooring, cabinets, countertops and trim.
- Remodeled kitchens and bathrooms.
- Completed quality painting, drywall repair, and tile work.
- Followed instructions from supervisors regarding specific tasks to be completed.
- Produced high quality painting work using a variety of tools, including brushes, rollers and spray guns.
- Used caulking and sealants to fill gaps and cracks.
Education
High School Diploma - undefined
Alavi
Gorgan02.2023
Skills
- Event Setup & Teardown Coordination
- Team Supervision & Staff Training
- Inventory Control
- Guest Relations
- MS Office Suite (Word, Excel)
- Floor Plan & Equipment Management
- Cross-Department Collaboration (AV, Catering, Housekeeping)
- Adaptability & Problem-Solving Under Pressure
- Fast learner
- Computer and service knowledge
Languages
English
Full Professional
Persian
Native or Bilingual
Certification
- Smart serve
- Food Handler
- WHMIS
Accomplishments
- Reduced event setup time by 15% through optimized floor plan management.
- Received consistent client feedback for leadership, efficiency, and problem-solving during high-pressure events.
Timeline
Handyman
Octo Print
04.2025 - 08.2025
Event Assistant
Yousefi Events
06.2024 - 10.2024
Service Supervisor
Meykhosh Restaurant
05.2021 - 03.2024
Administrative Assistant
Chicken Poultry Trading
02.2020 - 05.2021
High School Diploma - undefined
Alavi