Navendra Persaud
Scarborough,ON
Summary
A dedicated and highly motivated individual with 9 years of babysitting experience and 8 years of customer service and custodial experience. Seeking a Camp Leader position at BGC West Scarborough to utilize my strong social, teamwork, and leadership skills to contribute to a positive and fun camp experience for children.
Overview
9
9
years of professional experience
Work History
Customer Service Coordinator
Hallmark
Toronto, Ontario
04.2017 - Current
- Developed and implemented strategies retain customers and drive loyalty.
- Helped professionals oversee many representatives handling calls per hour.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Resolved customer complaints or answered customers' questions.
Private Babysitter
Sawh’s Babysitting Service
Toronto, ON
01.2016 - Current
- Assigned age-appropriate chores to encourage self-confidence and responsibility.
- Read stories, sang songs and played music to entertain children.
- Communicated with parents about daily activities and any concerning behaviors.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Maintained a safe environment by supervising all activities closely.
Education
High School Diploma -
Cedarbrae Collegiate Institute
Scarborough01-2020
Some College (No Degree) - Health And Wellness
Centennial College
Scarborough, NoneSkills
- Customer service
- Conflict resolution
- Staff education and training
- Team building and leadership
- Problem-solving
- Youth mentorship
- Team leadership
- Behavior management
- Student mentoring
Languages
English
First Language
Timeline
Customer Service Coordinator
Hallmark
04.2017 - Current
Private Babysitter
Sawh’s Babysitting Service
01.2016 - Current
High School Diploma -
Cedarbrae Collegiate Institute
Some College (No Degree) - Health And Wellness
Centennial College