Naveenjot Kaur

• Mentored and guided employees to foster proper completion of assigned duties.
• Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
• Built strong relationships with customers through positive attitude and attentive response.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
• Initiated timely response to emails, voicemails and written correspondence.

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Answered questions about store policies and addressed customer concerns.
• Worked closely with shift manager to solve problems and handle customer concerns.

• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Provided constructive criticism regarding quality assurance on collections team phone calls.