NAVEEN SUBRAMANI
Waterloo,ON
Summary
Experienced Splunk Consultant with 14+ years in the Software industry, specializing in Splunk, IT Service Intelligence, and Python scripting. Achieved an 80% reduction in MTTD(Mean Time to Detect) incidents for a Telecommunications company. Known for handling professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Splunk Consultant
Bhilwara Technologies [BP Limited]
08.2022 - 06.2024
- Installed, configured, and managed Splunk software components, including Splunk Enterprise, IT Service Intelligence, and all required add-ons.
- Identified areas of improvement for clients' operations, implementing targeted solutions to increase productivity.
- Performed data onboarding through Forwarders, various add-ons(primarily DBConnect), API scrape, and scripts.
- Streamlined data ingestion and parsing from more than 700 log files.
- Spearheaded Splunk integration with upstream and downstream systems through API.
- Configured alerts, dashboards, and reports of various complexities.
- Led configuration of ITSI KPIs, Services, Service Analyzer, and Glass Tables for the complete portfolio.
- Written Python scripts for API scrapes and automation.
- Chaired daily stand-ups(huddles) going through boards with multiple teams.
- Worked closely with teams to deliver better outcomes.
- Skilled in handling Engineering(large-scale) and Support(small-scale) activities.
Splunk Engineer
Wipro Limited [XL-Axiata Telecommunications Limited]
08.2021 - 08.2022
- Installed, configured, and managed Splunk software components in a distributed environment.
- Led handling of infrastructure and application monitoring for 1000+ servers and 10+ applications.
- Configured and maintained ITSI KPIs, Entities, Services, Correlation Searches, and Notable Event Aggregation Policies for managing entire availability and performance metrics.
- Shaped lots of alerts, reports, and dashboards following best practices.
- Single-handedly delivered automated solutions for Splunk and Symphony Summit integration. This automation has led to around an 80% reduction in MTTD.
- Closely collaborated with the team, managing other tools, including Dynatrace, Solarwinds, and Symphony Summit.
- Delivered around a 10% reduction in overall incidents and service requests by fine-tuning ITSI objects to prevent Splunk from raising duplicate tickets.
Splunk Engineer | Devops Tooling Engineer
Infosys Limited [BP Limited]
01.2017 - 08.2021
- Installed and managed the following Application Lifecycle Management tools: TFS/Azure Devops, Splunk, jFrog Artifactory, Sonarqube and Ansible Tower.
- Achieved several use cases using Splunk and other tools. Prime examples are a) Automation of File Transfer Stats monitoring in Sterling Gateway, b) automated monitoring of critical services in Airfield Automation, c) Automation of Billing and usage reports from Ansible.
- Led managing a majority of project onboarding into Splunk. Ingest data from various sources, apply the parsing configuration, and build Alerts, Dashboards, and Reports as required.
- Built and provided the platform for all the application teams to create their CI/CD pipeline. This includes creating and managing TFS projects, Sonarqube projects, repositories in jFrog, Ansible projects, etc.
- Performed upgrade of Splunk software, Ansible Tower, and Artifactory.
- Successfully troubleshooted many issues sole-handedly either with the solutions built using the product or with the product itself.
- Executed Proof of Concept for many add-ons and installed the ones that proved productive. Examples: Splunk app for AWS, Splunk DBConnect.
- Effectively handled all the development(dashboarding, alerting, and so on) and administration(installing, managing configs, and so on) activities.
Release, Change and Implementation Analyst
Infosys Limited [BP Limited]
08.2010 - 12.2016
- Managed all the changes going through OAT(Operational Acceptance Testing) and Production implementation stages.
- Worked closely with multiple teams to ensure necessary supporting documents and signoff were in place.
- Performed collision detection checks with any other planned activities and made decisions collaboratively.
- Created and managed all the change requests required to track production implementation.
- Chaired workshop meetings with implementers and application teams to enable a smooth implementation run.
- Led the creation of a Major Implementation Plan for major releases.
- Organized and chaired weekly CAB(Change Advisory Board) meetings.
- Coordinated the OAT and Production implementation with multiple implementation teams.
- Organized and chaired washup calls when required.
Education
Bachelor of Computer Applications[BCA] - Computer Science
Bharathiar University
Coimbatore, TamilNadu, India04.2010
Skills
- Splunk
- Splunk ITSI (IT Service Intelligence)
- AWS
- Python
- Bash scripting
- Linux
- Windows
- SQL
- Azure Devops
- Ansible Tower
- Artifactory
- ServiceNow
- Git
Languages
English
Full Professional
Tamil
Native or Bilingual
Personal Information
- Father's Name: Subramani
- Date of Birth: 02/17/90
- Gender: Male
Certification
Splunk Certified Power User
Timeline
Splunk Consultant
Bhilwara Technologies [BP Limited]
08.2022 - 06.2024
Splunk Engineer
Wipro Limited [XL-Axiata Telecommunications Limited]
08.2021 - 08.2022
Splunk Engineer | Devops Tooling Engineer
Infosys Limited [BP Limited]
01.2017 - 08.2021
Release, Change and Implementation Analyst
Infosys Limited [BP Limited]
08.2010 - 12.2016
Bachelor of Computer Applications[BCA] - Computer Science
Bharathiar University
Splunk Certified Power User
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