Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

NAVEEN HEBBALE

Victoria

Summary

Bring substantial value through my extensive experience in planning and executing complex systems projects, paired with a deep understanding of business processes. Ability to lead cross-functional teams, analyze complex issues, and present comprehensive business cases results in substantial cost savings and process improvements. Excel in driving strategic change, streamlining operations, and ensuring efficient project management. My track record demonstrates a talent for resolving intricate business challenges, making me an asset in driving substantive change within organizations.

Overview

18
years of professional experience
1
Certification

Work History

Ministry of Citizens’ Services, NCS

Junior Business Analyst
08.2023 - Current

Job overview

  • Investigated, collected, analyzed, and documented information to support recommendations, encompassing business cases, technical feasibility studies, and cost estimates
  • Translated complex business processes into precise technical specifications, workflow diagrams, and comprehensive documentation
  • Implemented standardized tools to optimize cross-functional project management, enhancing visibility into critical project information
  • Translated abstract customer requirements into specific functional specifications, ensuring alignment with developer and project team objectives
  • Actively contributed to cross-government projects and played a pivotal role in Request for Proposal (RFP) processes
  • Defined precise business requirements and conducted in-depth analysis to enhance operational efficiency
  • Identified areas for enhancement by conducting meticulous process analysis and evaluating necessary modifications.

Ministry of Citizens’ Services, Hosting Service

Financial Analyst & Project Administrator
03.2022 - 08.2023

Job overview

  • Provided essential financial support by closely monitoring expenditures, accurately coding and processing business expense forms and invoices, prioritizing accuracy, and completeness
  • Oversaw smooth transmission of accounts data to corporate accounting systems, set deadlines, and proactively alerted necessary staff about potential payment delays while ensuring quality of data and information input into Corporate Accounting System (CAS)
  • Developed, maintained, and vigilantly monitored operations, financial controls, and procedures to ensure compliance with financial policies, assessing effectiveness of internal controls
  • Created detailed financial management reports and comprehensive spreadsheets to closely track and monitor budgets, commitments, and expenditures, rectifying any inaccuracies and identifying and resolving variances
  • Collaborated closely with Executive team to craft agendas for governance meetings, successfully conducted governance meetings with Suppliers and Ministry executive teams, and meticulously captured all actionable items
  • Collaborated effectively with Scrum teams on consumption management projects, actively contributing by assisting in the creation of scripts to fetch user information from the active directory
  • Provided critical business analysis support by evaluating consumption costs and developing scripts to identify gaps and enhance processes.

Forti5 Consulting Inc

Business Consultant
02.2019 - 03.2023

Job overview

  • Spearheading continuous evaluation of overall business operations, contributing to goal setting, and playing a pivotal role in implementation of our business operating system
  • Expertly negotiating terms and conditions for purchase orders, engineering service agreements, purchase agreements, and field services agreements, resulting in significant cost savings
  • Driving business planning, formulating market strategies, and establishing direct procurement channels with diverse vendors
  • Conducting in-depth financial analysis and presenting comprehensive fiscal budgets for eight stores across Vancouver Island
  • Regularly generating monthly, quarterly, and annual Procurement and Operations reports monitoring and enhance performance
  • Innovatively identifying and implementing service improvement activities across organization, employing process improvement methodologies, and fostering innovative thinking.

LTG Technologies, Ltd

Chief Technology Officer
08.2019 - 03.2022

Job overview

  • Spearheaded collaboration with application developers to enhance features in Lucky To Go Ride-Share Application, resulting in compliance with BC Government transportation policies and securing a license for operation throughout British Columbia.
  • Directed multidisciplinary team of software application developers, business analysts, and operational personnel, overseeing task allocation, performance management, and training, facilitating ongoing technology and business operations improvements
  • Orchestrated development and interpretation of organizational goals, policies, and procedures to align with BC Government transportation regulations, meeting evolving commuting needs of British Columbia residents.
  • Coordinated with Passenger Transportation Board and Passenger Transportation Branch, generating compliance reports in MS Excel and MS Word formats, aligning with the Ministry of Transportation's requirements
  • Led Ride-share Application design, development, and Operational Reports generation project, maintaining database updates and ensuring software security against potential threats on Android and iOS platforms.
  • Managed $1 million operational budget, nurtured relationships with technology and business stakeholders, and conducted comprehensive business analysis to evaluate policy changes and enhance Ride-Share Application.

Blackapple Cellular LTD

Procurement and Operation Manager
08.2016 - 02.2019

Job overview

  • Supervised and provided leadership to 8 branches across Vancouver Island, overseeing the entire employee life-cycle, including hiring, training, conflict resolution, and performance evaluations in a high-paced, customer-focused environment.
  • Managed and directed continuous improvement initiatives by meticulously identifying problem areas, establishing, and monitoring key performance indicators, and leveraging various analytics tools to develop effective business solutions.
  • Conducted supplier research, skillfully negotiated contracts, and efficiently procured parts for newly established mobile accessories business units, resulting in substantial revenue growth exceeding $120K within a year
  • Initiated, reviewed, and assessed Request for Proposals (RFPs) and nurtured robust vendor relationships by adeptly negotiating contracts and pricing with product suppliers and IT vendors.
  • Successfully reduced operational costs by more than 10% through precise inventory forecasting and a decrease in Return Merchandise Authorization (RMA) rejection rates.
  • Designed, implemented, and managed purchasing and contract management instructions, policies, and procedures to enhance operational efficiency
  • Spearheaded the implementation of point-of-sale and inventory management systems across all branches, customizing open-source software to align with unique business requirements, and currently overseeing training and support delivery to these branches
  • Developed, streamlined, and implemented operational policies and procedures consistently across all branches
  • Collaborated with vendors to acquire and install point-of-sale machines in all 8 branches, integrating appropriate software and ensuring seamless barcode system integration with the point-of-sale systems.

Glentel Inc

Sales Associate
05.2016 - 09.2016

John Deere India Pvt LTD

Junior Business Analyst
05.2012 - 01.2016

Job overview

  • Facilitated meetings with a diverse group of 80 stakeholders, fostering strong business relationships with key strategic customers, partners, and executives on both national and provincial levels
  • Developed a comprehensive set of global-level policies and strategies that incorporated change management practices, initially piloted in India, and subsequently adopted in 70 countries
  • Conducted a comprehensive analysis of current production volumes and inventory levels, leading to a compelling proposal to outsource the production of lower-volume products to a specialized contractor
  • Assumed leadership in managing a team of engineering professionals, IT resources, and the order execution outsourcing team
  • Directed their efforts, closely monitored project progress, provided coaching, and ensured optimal performance throughout all phases of the project life cycle
  • Conducted rigorous audits of processes at newly contracted external manufacturing facilities to ensure strict adherence to John Deere standards
  • Led and coordinated multiple teams across various departments, overseeing SAP-ERP software customization to align with the operational and strategic needs of the organization
  • Collaborated closely with the technical team, overseeing the development, testing, and evaluation of different SAP-ERP configurations
  • Leveraged SAP-ERP tools to drive the development and implementation of process improvement initiatives, resulting in substantial annual cost reductions totaling $300K.

John Deere Technology Center

Senior Engineer
09.2007 - 05.2012

Automotive Axle Ltd

Manufacturing Engineer
09.2005 - 01.2007

Education

Indian Institute of Business Management

Master of Business Administration from Marketing, Financial Management, Business Research
2013

Vidya Vardhaka College of Engineering

Bachelor of Engineering from Mechanical Engineering, Technology, Operations Management, and Resource Management
2005

Skills

  • Proficient in planning and delivering multifaceted systems projects, leading meetings, and defining objectives, timelines, and resource requirements
  • Skilled at identifying opportunities to leverage technology for resolving business and organizational challenges, collaboratively establishing strategic plans and budgets
  • Demonstrated ability to conduct thorough investigations, analyze data, and assess options, risks, and cost benefits of proposed solutions
  • Experienced in preparing detailed business cases, presenting recommendations, and developing briefing notes and position papers for clients and stakeholders
  • Proven track record in managing business impact of system changes, facilitating problem resolution, and leading client meetings to adapt to process changes and ensure successful implementation

Certification

  • Certified Scrum Master
  • Certified Scrum Product Owner
  • PMP certified by PMI
  • Certificate in Management Consulting
  • Certified SAFe 6.0 Project Owner & Product Manager

Timeline

Junior Business Analyst

Ministry of Citizens’ Services, NCS
08.2023 - Current

Financial Analyst & Project Administrator

Ministry of Citizens’ Services, Hosting Service
03.2022 - 08.2023

Chief Technology Officer

LTG Technologies, Ltd
08.2019 - 03.2022

Business Consultant

Forti5 Consulting Inc
02.2019 - 03.2023

Procurement and Operation Manager

Blackapple Cellular LTD
08.2016 - 02.2019

Sales Associate

Glentel Inc
05.2016 - 09.2016

Junior Business Analyst

John Deere India Pvt LTD
05.2012 - 01.2016

Senior Engineer

John Deere Technology Center
09.2007 - 05.2012

Manufacturing Engineer

Automotive Axle Ltd
09.2005 - 01.2007

Indian Institute of Business Management

Master of Business Administration from Marketing, Financial Management, Business Research

Vidya Vardhaka College of Engineering

Bachelor of Engineering from Mechanical Engineering, Technology, Operations Management, and Resource Management

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