NAVEEN
Dartmouth,NS
Summary
Accomplished Service Technician at Maruti Suzuki, adept in safe driving and effective communication, significantly increased customer satisfaction through timely service. Leveraged defensive driving and route navigation skills across roles, ensuring operational excellence and safety at Halifax Transit and IKEA. Proven ability in vehicle inspection and wheelchair securement, consistently prioritizing passenger and client needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Transit Bus Operator
HALIFAX TRANSIT
01.2024 - Current
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Drove 40 TO 60 FEET-passenger shuttle bus to and from terminal.
Delivery Driver
IKEA
08.2023 - 01.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
Delivery Driver
Uber Eats
06.2023 - 01.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
Warehouse Clerk
SSENSE
08.2022 - 06.2023
- Kept warehouse up to safety and health regulations at all times.
- Completed cycle counts and monthly inventory.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
- Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
Service Technician
Maruti Suzuki
01.2019 - 03.2022
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
Education
Automotive Service Technician
MEHR CHAND POLYTECHNIC COLLEGE
INDIA 03.2016
Skills
- Safe Driving
- Accident reporting
- Defensive Driving
- Vehicle Inspection
- Wheelchair securement
- Route Navigation
- Fluent English Communication
Certification
- DEFENSIVE DRIVING
- FIRST AID AND CPR
- FIRE SAFETY
- SERVICE TECHNICIAN
Additional Information
- CLASS 1
- US VISA
VOLUNTEER EXPERIENCE
- Social Volunteering, Active volunteer and attendee for the blood donations camps for the
betterment of the society with selflessness, Participated in educating school children
towards Traffic rules so that they will become responsible for various schools
- College Volunteering, Volunteered for 2 years in a row for organizing dance tournament at
college level, Volunteer the college organization for new students and assist them to cope
up with the college facilities and program easily
Timeline
Transit Bus Operator
HALIFAX TRANSIT
01.2024 - Current
Delivery Driver
IKEA
08.2023 - 01.2024
Delivery Driver
Uber Eats
06.2023 - 01.2024
Warehouse Clerk
SSENSE
08.2022 - 06.2023
Service Technician
Maruti Suzuki
01.2019 - 03.2022
Automotive Service Technician
MEHR CHAND POLYTECHNIC COLLEGE
- DEFENSIVE DRIVING
- FIRST AID AND CPR
- FIRE SAFETY
- SERVICE TECHNICIAN
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