Naveed Ahmed Syed
Toronto,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
Certification
Work History
Customer Service Specialist
Spice Paradise
11.2023 - Current
- Managed high call volume while maintaining a courteous and professional demeanor.
- Delivered prompt service to prioritize customer needs.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Responded to customer requests for products, services, and company information.
- Maintained up-to-date knowledge of products and services to provide accurate information to customers.
Graphic Designer
Wow Kebabish
11.2023 - Current
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Developed creative design for print materials, brochures, banners, and signs.
- Streamlined design processes for increased efficiency and faster project turnaround times.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
- Created engaging social media graphics that drove user engagement and increased online visibility.
Education
Computer Programming And Analysis - Computer Science
Seneca College of Applied Arts And Technology
North York, ON01.2026
High School -
Iqblia Junior College
Hyderabad,Telengana04.2023
Skills
- Product Knowledge
- Technical Proficiency
- Data Entry
- Technical Support
- Computer Proficiency
- Social Media Management
- Problem Solving
- Customer Service
- Problem Resolution
Languages
English
Native or Bilingual
Arabic
Limited Working
Urdu
Professional Working
Hindi
Professional Working
French
Elementary
Certification
1. Customer Services & Customer Management traning completion - Spice Paradise.
2. Graphic designing task completion - Wow Kebabish.
3. Basics of python programming - Open Weaver.
Timeline
Customer Service Specialist
Spice Paradise
11.2023 - Current
Graphic Designer
Wow Kebabish
11.2023 - Current
Computer Programming And Analysis - Computer Science
Seneca College of Applied Arts And Technology
High School -
Iqblia Junior College
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