Navdeep Kaur Jaura
Calgary,Canada
Summary
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
2025
2025
years of professional experience
Work History
Beauty Advisor
Shoppers Drug Mart
Calgary, AB
06.2024 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided customers with product advice and recommendations based on their individual needs.
Beauty Advisor
Shoppers Drug Mart
Calgary, AB
12.2023 - 04.2024
- Conducted personalized consultations to help clients achieve desired results with product recommendations, application techniques, and color matching
- Performed daily opening and closing procedures including setting up displays, replenishment, and cleaning tasks
- Collaborated with team members to meet sales goals and provide exceptional customer service during high-traffic times or promotional events
Retail Sales Associate
Carter's Oshkosh
Calgary, AB
01.2023 - 08.2023
- Delivered consistent high-quality service to maintain customer loyalty
- Organized and faced products on shelves and in displays to comply with merchandising standards
- Addressed, researched and resolved customer issues
Cashier
Chalo Freshco
Calgary, AB
11.2021 - 03.2023
- Balanced cash drawer at beginning and end of each shift
- Engaged customers in pleasant conversation while completing cash register transactions
- Offered customers information about upcoming promotions and available items
Retail Sales Associate
Urban Planet
Rocky View, AB
- Greeted customers and asked questions to assess needs
- Created attractive displays to promote sale items
- Maintained strong working relationships inside and outside organization
- (Contract)
Education
Bachelor of Business Administration - Accounting
Mount Royal University
Calgary, AB03.2027
High School Diploma -
Lester B. Pearson High School
Calgary, AB06-2021
Skills
- Customer Service Excellence
- Ability To Work Independently
- Flexible Schedule
- Problem-solving abilities
- Sales expertise
- Client Relations
- Product Demonstrations
- Service Consultations
Timeline
Beauty Advisor
Shoppers Drug Mart
06.2024 - Current
Beauty Advisor
Shoppers Drug Mart
12.2023 - 04.2024
Retail Sales Associate
Carter's Oshkosh
01.2023 - 08.2023
Cashier
Chalo Freshco
11.2021 - 03.2023
Retail Sales Associate
Urban Planet
Bachelor of Business Administration - Accounting
Mount Royal University
High School Diploma -
Lester B. Pearson High School
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