NAVDEEP THAKUR
Brantford,Canada
Summary
Experienced in providing top-notch guest services in busy hospitality environments. Strengths lie in superior communication skills, problem-solving abilities and commitment to maintaining high levels of customer satisfaction. Past roles emphasized creating positive guest experiences, improving service standards, and contributing to team success. Strong understanding of hospitality industry dynamics with focus on guest service excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Best Western Brantford Hotel and Conference Centre
Brantford, CA
04.2024 - 05.2025
- Actively participated in training sessions related to hospitality industry standards.
- Assisted in developing new menus based on current trends in the hospitality industry.
- Maintained records of daily transactions related to hospitality services.
- Participated in various hospitality functions such as receptions, dinners and cocktail parties.
- Tracked inventory levels of food items and other supplies used in hospitality areas.
- Developed and implemented effective strategies for engaging members in hospitality activities.
Production Worker
Ferrero Canada
Brantford, Ontario
12.2023 - 05.2025
- Set up and operated production machinery according to specific standards and protocols of company.
- Troubleshot technical issues that arose during assembly process.
- Kept operations area neat and orderly to minimize obstacles.
- Reported any issues to supervisor immediately for resolution.
- Attended regular training sessions to increase machine operating skills.
- Inspected product quality prior to packaging and shipment.
Education
Quality Assurance - Manufacturing And Management - Process Quality Engineering
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04-2025
Business
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON08-2024
Skills
- Customer service
- Team management
- Culinary creativity
- Attention to detail
- Time management
- Hospitality and guest service
- Hospitality Marketing
Certification
- Smart Serve certified
- Forklift experienced and licensed (Reach and Counterbalance)
- Trucking dispatching certification
Timeline
Team Member
Best Western Brantford Hotel and Conference Centre
04.2024 - 05.2025
Production Worker
Ferrero Canada
12.2023 - 05.2025
Quality Assurance - Manufacturing And Management - Process Quality Engineering
Conestoga College Institute of Technology And Advanced Learning
Business
Conestoga College Institute of Technology And Advanced Learning
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