Navdeep Singh
Windsor,ON
Summary
Motivated and reliable professional with hands-on experience in IT support, customer service, and high-speed manufacturing environments. Skilled in troubleshooting hardware, software, and network issues, while also performing repetitive assembly line tasks with precision and efficiency. Proven ability to work in fast-paced settings, maintain high quality standards, and deliver excellent service to customers, students, and team members. Strong problem-solving, communication, and multitasking abilities with a commitment to safety, productivity, and continuous improvement. Adaptable team player capable of handling both technical support responsibilities and physically demanding production roles.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Customer Service & Safety Coordinator
Nextstar Energy
Windsor, ON
04.2026 - Current
- Delivered front-line customer service by assisting drivers, resolving inquiries, and ensuring smooth communication across operations
- Coordinated truck arrivals, yard movements, and scheduling to support efficient logistics flow
- Acted as a key point of contact between drivers, warehouse teams, and plant operations
- Monitored and enforced workplace safety procedures in compliance with company and industry standards
- Conducted regular safety checks, identified hazards, and reported incidents to maintain a safe work environment
- Maintained accurate records, reports, and documentation related to logistics activities and safety compliance
- Supported daily operations in a fast-paced EV battery manufacturing environment
Server
Perfetto Bistro Bottega
Windsor, ON
05.2024 - Current
- Greeted and seated customers while delivering friendly and professional service.
- Took and delivered food and beverage orders accurately and efficiently.
- Maintained a clean, organized, and welcoming workspace.
- Collaborated closely with kitchen and bar staff to ensure timely and accurate service.
- Managed multiple tables effectively during peak hours.
- Prepared beverages including cappuccino, espresso, latte, decaf latte, americano, and double espresso, maintaining high quality and presentation standards.
- Handled POS systems, processed cash/card transactions, and addressed customer inquiries professionally.
Quality Inspector
Nextstar Energy
Windsor, ON
01.2026 - 04.2026
- Inspected battery cells to identify defects or irregularities.
- Issued and responded to quality alerts when non-conformities were detected.
- Followed company quality policies and standard operating procedures.
- Entered inspection data accurately into the Quality Management System (QMS).
- Approved or rejected samples based on defined quality specifications.
- Applied 3R principles (Right Location, Right Time, Right Container) during quality checks and material handling.
- Maintained 5S standards to ensure a clean, organized, and safe work environment.
- Collaborated with production teams to maintain consistent quality and operational efficiency.
- This role strengthened my attention to detail, analytical skills, documentation accuracy, and ability to maintain high-quality standards in a high-volume manufacturing environment.
Part Assembler /Manufacturing Production Associate
Plasman
Windsor, ON
07.2025 - 01.2026
- Performed high-speed assembly of automotive parts on a production line, ensuring accuracy and efficiency
- Assembled vehicle components according to standardized procedures and quality specifications
- Conducted visual and manual inspections to identify defects and maintain product quality
- Operated hand tools and basic machinery safely in a fast-paced manufacturing environment
- Maintained consistent production output while meeting daily and hourly targets
- Followed strict safety protocols and used personal protective equipment (PPE) at all times
- Collaborated with team members and supervisors to ensure smooth workflow and minimize downtime
- Demonstrated strong physical stamina by standing for extended periods and performing repetitive tasks
- Assisted in troubleshooting minor assembly issues to keep production running efficiently
- Kept workstations clean, organized, and compliant with workplace standards
IT Help Desk Technician (Co-op)
St. Clair College
Windsor, ON
05.2025 - 07.2025
- Provided front-line technical support to students, faculty, and staff in a high-volume IT environment
- Troubleshot and resolved hardware, software, and network connectivity issues efficiently
- Assisted with user account setup, password resets, and access management across multiple systems
- Managed and responded to IT service requests using ticketing systems, ensuring timely resolution
- Diagnosed technical problems and delivered clear, user-friendly solutions to non-technical users
- Maintained professional communication while handling multiple support requests simultaneously
- Installed, configured, and updated computer systems and applications as required
- Escalated complex technical issues to senior IT staff when necessary
- Ensured compliance with IT policies, security procedures, and data protection standards
- Developed strong problem-solving, multitasking, and customer service skills in a fast-paced environment
- Completed 40 hours per week as part of a structured co-op placement
Education
Computer System Technician Networking - IT
St. Clair College of Applied Arts And Technology
Windsor, ON 05.2024 - 08.2025
Bachelor of Science - Science And Mathematics
RSD College
Ferozepur , Punjab, IndiaGuru Ram Dass Public School
Ferozepur , Punjab, IndiaSkills
- Network troubleshooting
- Technical support
- Safety compliance
- Quality assurance
- Customer service
- Data entry
- Team collaboration
- Problem analysis
- Time management
- Ladder safety
- Machine guarding
- Work process analysis
- Fire and safety guidance
- Industrial hygiene
- Waste management
- Safety training
- Vehicle safety
- Safety management systems
- OSHA compliance
- Quality assurance controls
- Pallet building
- Repetitive work
- Equipment operation
- Project management
- Assembly techniques
- Equipment monitoring
- QA
- Supply management
- Manufacturing
- Production background
- Safety protocols
- Hand-eye coordination
- Part assembly
- IT service management
- IP address management
- Upgrade path design
- Software-defined networking
Languages
English
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Certification
- Data Analytics Essentials — Cisco Networking Academy
Computer Hardware Basics — Cisco Networking Academy
Cisco Certified Network Associate Routing and Switching (CCNA) — Cisco Networking Academy
Accomplishments
- Awarded Academic Excellence for maintaining a GPA above 3.5 across all semesters — St. Clair College
Timeline
Customer Service & Safety Coordinator
Nextstar Energy
04.2026 - Current
Quality Inspector
Nextstar Energy
01.2026 - 04.2026
Part Assembler /Manufacturing Production Associate
Plasman
07.2025 - 01.2026
IT Help Desk Technician (Co-op)
St. Clair College
05.2025 - 07.2025
Server
Perfetto Bistro Bottega
05.2024 - Current
Computer System Technician Networking - IT
St. Clair College of Applied Arts And Technology
05.2024 - 08.2025
Bachelor of Science - Science And Mathematics
RSD College
Guru Ram Dass Public School