Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Navdeep Singh

Edmonton,AB

Summary

  • Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
  • Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Driver

Uber/Lyft
Edmonton, Alberta
04.2024 - Current
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Maintained accurate logs of vehicle inspections and repair status.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Greeted customers and provided them with information about the rideshare service.
  • Ensured customer safety by providing seat belts and adhering to traffic laws.
  • Navigated routes using GPS systems for efficient delivery of passengers.
  • Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
  • Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
  • Performed pre-trip vehicle inspections according to company standards to ensure safety on the road.
  • Displayed excellent time management skills by arriving at pickup locations early or on time.
  • Reported any incidents or accidents while driving immediately to supervisor or dispatch center.
  • Continuously monitored traffic conditions in order to select optimal route for passenger destination.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Used advanced driving techniques to better improve time management and safety.
  • Complied with traffic regulations to safely operate vehicles.
  • Followed safety regulations and state laws governing vehicle operation.
  • Operated vehicles with specialized equipment to transport and secure passengers with special needs.

Warehouse Associate

Amazon
Edmonton, Alberta
08.2023 - Current
  • Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
  • Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
  • Provided assistance with monthly physical inventories as needed.
  • Communicated effectively with team members on matters related to work assignments.
  • Used pallet jacks to move items to and from warehouse locations.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Operated forklifts to fill or empty overhead spaces.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.

Security Guard

Securitas
Mississauga, ON
01.2023 - 05.2023
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Responded to medical emergencies before paramedic and law enforcement arrival.
  • Reported safety hazards for remediation response.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.

Security Guard Officer

Logix
Milton, ON
03.2021 - 02.2023
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Guarded restricted areas to prevent unauthorized entry.
  • Monitored premises and recorded activity in daily officer reports.
  • Verified photo IDs and tickets to allow guests passage.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Completed incident reports to record security or loss prevention incidents.
  • Observed patrons and customers to quickly address security situations.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
  • Maintained high levels of alertness throughout shifts.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.

Customer Service Representative

Ingenico
Brampton, ON
02.2020 - 01.2021
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Developed strong customer relationships to encourage repeat business.
  • Set up and activated customer accounts.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Mentored new employees on procedures and policies to maximize team performance.

Education

Bachelor of Arts - Arts

LPU UNIVERSITY
Jalandhar
10.2015

Associate of Science - Bachelors of Ayurved And Medicine Science

SKSS College
Ludhiana ,India
08.2015

Skills

  • Multitasking and Prioritization
  • Verbal and Written Communication
  • Efficient and Detail-Oriented
  • Calm and Professional Under Pressure
  • Customer Service
  • Creative Problem Solving
  • Customer Data Confidentiality
  • Data Entry and Maintenance
  • Upbeat and Positive Personality
  • Senior Leadership Support
  • Microsoft Office Expertise
  • Problem-Solving Abilities
  • Project Management Abilities
  • Data Evaluation
  • Adaptive Team Player
  • Call Center Operations
  • First Aid Certified
  • CCTV Monitoring
  • Detail-Oriented
  • Crisis Management Plans
  • Security Team Coordination
  • CPR Certified
  • English Fluency
  • Cooperative Attitude
  • Reliable and Responsible
  • Honest and Dependable
  • Adaptable and Flexible
  • Honest and Ethical
  • Coaching and Mentoring

Languages

English
Professional
Punjabi
Professional
Hindi
Professional
Urdu
Professional

Certification

  • Security License - 2 years
  • Driving class 4 advance
  • own vehicle
  • First aid
  • CPR

Timeline

Driver

Uber/Lyft
04.2024 - Current

Warehouse Associate

Amazon
08.2023 - Current

Security Guard

Securitas
01.2023 - 05.2023

Security Guard Officer

Logix
03.2021 - 02.2023

Customer Service Representative

Ingenico
02.2020 - 01.2021

Bachelor of Arts - Arts

LPU UNIVERSITY

Associate of Science - Bachelors of Ayurved And Medicine Science

SKSS College

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Navdeep Singh