Navdeep Singh
Surrey,BC
Summary
Offering strong ability to connect with customers and provide high-quality service. Brings understanding of mixology principles and ability to quickly learn new recipes and techniques. Ready to use and develop organizational and multitasking skills in the customer service representative and assistant server roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
BC Place Stadium
05.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Customer Service Representative
Tim Hortons
04.2024 - 08.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Assistant Server
Taj Hotel
09.2021 - 02.2024
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Accurately recorded food and beverage orders, resulting in fewer errors during meal delivery.
- Handled guest inquiries professionally and courteously, resolving issues promptly to maintain satisfaction levels.
- Provided backup support during staff shortages or unexpected increases in patron volume, maintaining seamless service standards despite challenges.
Education
Diploma - Health Care Administration
SELC College
Vancouver, BC07.2025
High School Diploma -
Shivaniaa Public School
Haryana, India04.2021
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Clear and effective communication
- Patience and Tolerance
- Cleanliness and hygiene
- Organizational ability
- Complex Problem-Solving
- Payment Processing
- Handling Difficult Customers
- Service-oriented mindset
- Professional Appearance
- Suggestive Selling
Languages
English
Professional Working
Hindi
Native or Bilingual
Certification
- Serve It Right, BC
Timeline
Bartender
BC Place Stadium
05.2024 - Current
Customer Service Representative
Tim Hortons
04.2024 - 08.2024
Assistant Server
Taj Hotel
09.2021 - 02.2024
- Serve It Right, BC
Diploma - Health Care Administration
SELC College
High School Diploma -
Shivaniaa Public School
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