Summary
Overview
Work History
Education
Skills
Timeline
Generic

Navdeep Singh

Gatineau,QC

Summary

Focused on optimizing procedures and service quality food service crews. Skilled in organizing, delegating and overseeing tasks with a hands-on m Trained in preparing and handling food, organizing inventory and optimizing customer relations. Diplomatic in addressing customer concerns and resolving issues. Background includes inventory management, sales leadership, and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style Light-hearted and friendly professional with superb client engagement skills. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

3
3
years of professional experience

Work History

Tim Horton

Supervisor
03.2023 - Current
  • Food safety certified
  • Resolved problems, improved operations and provided exceptional service.
  • Take orders from the lobby and the drive-thru window
  • Check to see if we have enough doughnuts or any other food.
  • Determined customer needs, assisted with selection and promptly served items to foster positive guest experience.
  • Maintained clean and presentable cafe by wiping, sanitizing and replenishing supplies frequently to support workflow efficiency and employee job tasks.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality.
  • Integrated service and team management strategies to boost business profits.

Lufa Farms

Team Member
06.2021 - 01.2023
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Skilled at working independently and collaboratively in a team environment.
  • Resolved problems, improved operations and provided exceptional service.

Education

Bachelor of Business Administration - Business Administration

Canada College
Montreal, Canada

Skills

  • Teamwork and Collaboration
  • Adaptability and Flexibility
  • Documentation and Recordkeeping
  • Food and Beverage Service
  • Stocking and Replenishment
  • Time Management and Prioritization
  • Stocking and Replenishing
  • Employee Training and Supervision
  • Critical Thinking
  • Handling Complaints
  • Customer Relations
  • Multitasking and Organization
  • Customer Service

Timeline

Tim Horton

Supervisor
03.2023 - Current

Lufa Farms

Team Member
06.2021 - 01.2023

Bachelor of Business Administration - Business Administration

Canada College
Navdeep Singh