Navdeep Kaur
Mississauga,Canada
Summary
Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in Desired Position role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Trainer
McDonald’s
09.2022 - Current
- Trained new crew members on operational procedures and customer service standards.
- Mentored team members to enhance skills and improve service quality.
- Facilitated training sessions, ensuring compliance with health and safety regulations.
- Implemented best practices to enhance efficiency during peak service hours.
- Assisted management in developing training materials tailored to operational needs.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Maintained current knowledge of all team position requirements.
- Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.
Education
International Business Management -
Northern College at pures campus
Scarborough, ONInformation System Business Analysis -
Northern College at pures campus
Scarborough, ONBachelor Of Arts -
CDLU University
IndiaSkills
- Proficient in Microsoft Office
- Online meeting platform
- Goal oriented
- Quick judgmental
- Strong problem solving skills
- Conflict resolution skills
- Time management
- Work effectively under pressure
- Customer Service
- Multitasking and organization
- Self-discipline
- Safety awareness
- Initiative and Self-motivation
- Verbal and written communication
- Leadership qualities
- Order management
- Performance improvement
- Telephone etiquette
- Diversity awareness
Highlights And Skills
- Proficient in Microsoft office, online meeting platform and excellent verbal, goal oriented and written communication skills
- Quick judgmental, strong problem solving and conflict resolution skills
- Profound sense of teamwork and time management
- Work effectively under pressure
- More than two-year experience of customer service
Languages
English
Professional Working
Hindi
Full Professional
Certification
- First Aid Certification
- Security guard license
Timeline
Crew Trainer
McDonald’s
09.2022 - Current
International Business Management -
Northern College at pures campus
Information System Business Analysis -
Northern College at pures campus
Bachelor Of Arts -
CDLU University