Dynamic Transportation Support Analyst with expertise in financial modeling and logistics coordination at National Logistics Services. Proven track record in developing competitive pricing strategies and optimizing revenue through data analysis. Exceptional communicator, adept at resolving discrepancies and enhancing operational efficiency, ensuring compliance with industry regulations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Transportation Support Analyst
National Logistics Services
Mississauga, ON
04.2025 - Current
Analyze transportation costs, fuel surcharges, and carrier rate structures to develop competitive pricing models.
Build and maintain pricing models using historical data, forecasting techniques, and statistical tools.
Evaluate the financial impact of pricing decisions, and provide recommendations to optimize revenue and margin.
Evaluate shipping modes and regional cost variations to inform pricing strategies.
Track changes in fuel indices, accessorial charges, and regional demand that influence transport costs.
Conduct profitability assessments by lane, customer, and service type to identify high- and low-margin business.
Recommend adjustments to pricing strategies based on performance data, and margin targets.
Ensure pricing practices comply with internal policies, customer contracts, and industry regulations.
Support audits and internal reviews by providing documentation and pricing rationale.
Billing Administrator
National Logistics Services
Mississauga, ON
05.2024 - 04.2025
Verify and check incoming invoices for accuracy, appropriate approval, and consistency with contracts.
Ensure payments are processed on time, in accordance with payment terms, to prevent late fees or penalties.
Keep an updated database of vendor details, including contact information, payment terms, and bank account information.
Resolve payment issues with vendors, such as overdue invoices or disputes, through effective communication.
Work with vendors to resolve discrepancies between the accounts payable ledger and vendor statements.
Organize and file invoices and payment records systematically for easy access and future audits.
Track and monitor expenses to ensure alignment with the company's budgets and financial objectives.
Address and resolve issues like missing invoices, billing errors, or payment disputes promptly and professionally.
Collaborate with other departments, such as purchasing or receiving, to resolve discrepancies and ensure accurate billing.
Provide necessary documentation and support during the audits.
Maintain regular communication with internal teams (e.g., procurement and finance) to facilitate smooth accounts payable processes.
Respond to vendor inquiries regarding payment status, billing concerns, or account discrepancies.
Assist with month-end and year-end closing by ensuring that all accounts payable transactions are recorded accurately.
Generated financial statements for management review on a regular basis.
Operations Support Clerk
National Logistic Services
Mississauga, ON
06.2023 - 04.2024
Upheld excellent levels of customer service both inside and outside
Found and fixed packaging and delivery mistakes
Oversaw and directed projects to assist with logistics plans and initiatives
Maintained alignment by reconciling shipping data across several platforms
Communicated ETA and probable delay information to recipients and drivers
Streamlined procedures by implementing ordering, tracking, and billing systems along with related processes
Negotiated freight to meet requirements and standards and kept an eye on budgetary compliance
Regularly achieved departmental and corporate goals within allocated funds and timelines
Worked well in a cross-functional, team-oriented setting
Worked in tandem with freight forwarders to speed shipments abroad
Maintained databases with the shipments authorized by merchandise, processed them, and tracked them down
Enhanced operational effectiveness through the creation of organizational filing systems for contracts, customer orders, and invoicing
Verify and examine all documentation, reports, and forms related to product returns.
Utilizing the handling of product returns and exchanges ensure client satisfaction
Warehouse associate
FedEx
06.2022 - 08.2022
Accurately process, package, and send orders
Inventory management and stock organisation
Check incoming shipments
Organize the warehouse area Receive, unload, and properly place incoming products
Examine, confirm, and complete customer invoices
Follow all business safety and sanitation guidelines
Shared suggestions for how to make warehousing practises better or more efficient
Everyday maintained a spotless and ordered warehouse
Education
Post Secondary Diploma - Supply Chain Management Logistics
Business Management
Accounting and Business Management
High School -
Skills
MS Office
Financial reporting
Logistics coordination
Effective communication
Cash flow analysis
Record preparation
Billing cycle management
Windows
Data analysis
Basic computer programming knowledge (C, C)
Pricing strategies
Invoice verification
Financial modeling
Customer service
Certification
CPR AND FIRST AID certificate
License from 'PRIVATE SECURITY & INVESTIGATIVE SERVICES'
'WORKPLACE AND AREA MANAGEMENT' certification
Lean Six Sigma White Belt Certification
Timeline
Transportation Support Analyst
National Logistics Services
04.2025 - Current
Billing Administrator
National Logistics Services
05.2024 - 04.2025
Operations Support Clerk
National Logistic Services
06.2023 - 04.2024
Warehouse associate
FedEx
06.2022 - 08.2022
Post Secondary Diploma - Supply Chain Management Logistics