Navdeep Kaur
Calgary,AB
Summary
Dynamic Sales Associate with a proven track record at D Mart, excelling in customer service and relationship building. Recognized for enhancing store appeal and driving sales through effective promotions. Skilled in cash handling and training new staff, consistently achieving high customer satisfaction and fostering a collaborative team environment.
Overview
1
1
year of professional experience
Work History
Sales Associate
D Mart
02.2024 - 04.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Senior Secondary Diploma - Arts
Pine Grove Public School
Bassi Pathana, Punjab 03.2014
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
Languages
English
Punjabi
Hindi
Accomplishments
- Awarded “Employee of the Month” in March 2025.
- Supervised team of Number staff members.
- Documented and resolved Issue which led to Results.
Timeline
Sales Associate
D Mart
02.2024 - 04.2025
Senior Secondary Diploma - Arts
Pine Grove Public School
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