Navdeep Kaur
Surrey,BC
Summary
Personable and highly organized, bringing solid foundation in financial principles and exceptional customer service capabilities. Well-versed in banking procedures and equipped with strong analytical skills. Capable of driving operational efficiency and enhancing customer satisfaction.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Kotak Mahindra Bank
03.2021 - 07.2022
- My duties as Assistant manager consists of various tasks throughout the day , including Opening Accounts, Data entry, Cash Handling , Insurance Product Sales, Approaching Customers for Sales and Customer Assistance over the phone and in person
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Intern
IDBI Bank
06.2019 - 07.2019
- Enhanced customer satisfaction by efficiently addressing and resolving banking inquiries.
- Streamlined bank processes for improved operational efficiency through detailed analysis and recommendations.
- Supported branch operations by accurately processing transactions, including deposits, withdrawals, wire transfers, and loan payments.
Education
Master's degree - Finance & Human Resources
Punjab Technical University
Amritsar, Punjab04.2022
Bachelor Of Business Administration - Accounting And Finance
Bachelor’s Degree
Amritsar08.2020
Skills
- Microsoft Excel
- Cash Handling
- Financial Analysis
- Management
- Computer skills
- Microsoft Office
- Merchandising
- Communication skills
- Leadership
- Marketing
- Accounting
- Supervising experience
- Assistant Manager Experience
- Salesforce
- Microsoft Word
- Financial Report Writing
- Sales
- Budgeting
- Financial Modeling
- Analysis Skills
- Cashiering
- Financial Planning
- Research
- Risk Management
- Insurance Sales
- Customer service
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Assistant Manager
Kotak Mahindra Bank
03.2021 - 07.2022
Intern
IDBI Bank
06.2019 - 07.2019
Master's degree - Finance & Human Resources
Punjab Technical University
Bachelor Of Business Administration - Accounting And Finance
Bachelor’s Degree
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