Navdeep Kaur
Edmonton,AB
Summary
Proactive and service-oriented, adept at streamlining operations for Paradise Beauty Studio & Academy, enhancing efficiency and customer satisfaction. Excelled in organization and verbal communication, effectively managing client relations and confidentiality. Demonstrated exceptional office management skills, contributing to a welcoming and efficient environment.
Overview
4
4
years of professional experience
Work History
Receptionist
Paradise Beauty Studio & Academy
03.2021 - 12.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
Master of Computer Science - Computer Applications Development
Guru Nanak Dev University Amritsar
Amritsar 05-2015
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer and client relations
- Verbal and written communication
- Service-oriented mindset
- Office management
Languages
Punjabi
Native or Bilingual
English
Professional Working
Hindi
Native or Bilingual
Timeline
Receptionist
Paradise Beauty Studio & Academy
03.2021 - 12.2024
Master of Computer Science - Computer Applications Development
Guru Nanak Dev University Amritsar
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