Navdeep Kaur
London
Summary
A highly organized and hard-working individual looking for a career advancement and gain practical experience in the customer service industry. To make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction. Moreover, looking to progress within organization by putting my skills on table and improve them overtime.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Industrial sewing machine operator
4rote bag company
08.2022 - Current
- Matched suitable textiles for tailoring purposes.
- Streamlined the process of combining various bag elements into finished products.
- Constructed diverse bag parts.
- Utilized diverse sewing equipment to achieve stitch specifications.
Post office clerk
Canada Post (Rexall)
05.2021 - 06.2024
- Handled the categorization and arrangement of all mail flow.
- Integrated parcels efficiently to enhance pickup input system.
- Delivered optimized strategies aligning with client mailing needs.
- Handled issuance of monetary services in strict accordance with AML protocols.
- Increased efficiency by leveraging various available systems.
Server
Lord Gainsborough Family Restaurant & Pizza London
12.2021 - 06.2022
- Ensured a hospitable and inviting customer experience.
- Offered expertise for customer decision-making on menu items.
- Ensured customer satisfaction by catering to their needs during service.
- Cultivated atmosphere conducive to pleasurable dining experience.
Guest service attendant
Petro Canada
08.2020 - 08.2021
- Upheld sanitation standards for station facilities and components.
- Contributed to regular updates and accurate record-keeping for station logs.
- Ensure exact guidance is always provided.
- Cultivated trust and loyalty among store regulars by ensuring consistent high-quality experiences.
- Commended in numerous platform-based customer surveys for exceptional service.
Customer Service Representative
Circle K
09.2019 - 09.2020
- Delivered exceptional service to over 150 customers daily in a dynamic setting.
- Making sure to keep store as per industry standards
- Achieved measurable improvement in sales by offering outstanding customer support.
- Attained top ratings in five performance evaluations over a six-month period.
- Acknowledged daily by numerous customers for exceptional support.
Education
Special event planning - Hospitality
Fanshawe College
London, ON04.2021
Skills
- Database Management
- Marketing communications
- Operations management
- Event planning/organization
- Customer service
- Oral and written communication skills
- Teamwork
- Multitasking
- Problem-solving
Career Outlook
A highly organized and hard-working individual looking for a career advancement and gain practical experience in the customer service industry. To make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction. Moreover, looking to progress within organization by putting my skills on table and improve them overtime.
Other Experiences And Achievements
- Managed to complete safe food handler certificate from Fanshawe college (2019)
- Certified individual in emergency first aid & CPR/AED by Canadian Red Cross (2019)
- Successfully completed smart serve to handle food and beverages.
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Full Professional
Certification
CPR first aid
Smart serve
Safe food handler
Additional Information
Good computer skill
Timeline
Industrial sewing machine operator
4rote bag company
08.2022 - Current
Server
Lord Gainsborough Family Restaurant & Pizza London
12.2021 - 06.2022
Post office clerk
Canada Post (Rexall)
05.2021 - 06.2024
Guest service attendant
Petro Canada
08.2020 - 08.2021
Customer Service Representative
Circle K
09.2019 - 09.2020
CPR first aid
Smart serve
Safe food handler
Special event planning - Hospitality
Fanshawe College
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