Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Navdeep Kaur

Penticton,BC

Summary

Dynamic professional with a proven track record in staff supervision and inventory management, honed at Subway and various hospitality roles. Excelled in enhancing customer service and operational efficiency, achieving significant improvements in inventory control and guest satisfaction. Skilled in Microsoft Office and adept at multitasking, I bring a blend of hard and soft skills to drive success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Store Supervisor

Subway
05.2022 - Current
  • Supervised daily operations by directing customer service, inventory and sales operations.
  • Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
  • Conducted inventory analysis to determine optimal stock levels.
  • Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
  • Food preparations, Open and close the store.
  • Food safety measures taken.

Hotel Front Desk Receptionist

Four Points Penticton by Sheraton
01.2024 - 02.2025
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collected room deposits, fees, and payments.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
  • Handled cash transactions accurately, ensuring proper accounting procedures were followed daily.
  • Managed phone lines efficiently, directing calls appropriately while providing courteous assistance when necessary.

Housekeeping Supervisor/Hotel Front Desk Clerk

Bowmont Motel
01.2023 - 12.2023
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Did all the housekeeping duties along with housekeepers, such as room cleanings, public area cleanings.
  • Also, Worked at front desk to respond promptly to all guest requests.
  • 3 shifts as a housekeeper and 2 shifts as a front desk per week.

Sales Associate

7-eleven Convenience Store
07.2021 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Team Memeber

Tim Hortons
02.2020 - 08.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.

Support Worker

Universal Disabled Caretaker Social WelfareSociety
06.2019 - 12.2019
  • Monitor patient vital signs and submit reports to supervisor.
  • Assist 50+ residents in daily living activities like hygiene, feeding and bathing.
  • Provide safe mobility support to move patients around personal and public spaces.
  • Organize recreational activities to support patient's mental health.
  • Coordinate treatment plans with other health care providers.

Assistant

Nasha Mukti Kendra
01.2019 - 05.2019

Assistant helper in rehabilitation centre.

  • learned to deal with aggressive behavior's of patients.
  • taking care of medication
  • helping with daily tasks
  • keeping record of improvements

Education

Associate of Arts -

Okanagan College
Penticton, BC
04-2022

High School Diploma -

Supreme Convent School
Bilaspur, India
04-2019

Skills

  • Inventory management
  • Customer service
  • Staff supervision
  • Multitasking and organization
  • Sales strategies
  • Employee training
  • Cash management
  • Microsoft office
  • Property management systems
  • Hospitality services
  • Computer skills
  • Administrative support
  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Certification

  • Food Safe Level 1 : April 2024 to April 2029
  • First Aid Certificate/ CPR: April 2024 to April 2027
  • Industrial Training in Language, C, C++, Java: June 2019 to Present.
  • Basic Programme in Computer Fundamentsl: MS office, Internet, Office Services and automation,Accounting, Tally 9.0 ( Dec 2019 to Present)
  • WHMIS Certification : Feb 2025 to Present.
  • Class 7 Driving License


Timeline

Hotel Front Desk Receptionist

Four Points Penticton by Sheraton
01.2024 - 02.2025

Housekeeping Supervisor/Hotel Front Desk Clerk

Bowmont Motel
01.2023 - 12.2023

Store Supervisor

Subway
05.2022 - Current

Sales Associate

7-eleven Convenience Store
07.2021 - 01.2023

Team Memeber

Tim Hortons
02.2020 - 08.2021

Support Worker

Universal Disabled Caretaker Social WelfareSociety
06.2019 - 12.2019

Assistant

Nasha Mukti Kendra
01.2019 - 05.2019

Associate of Arts -

Okanagan College

High School Diploma -

Supreme Convent School
Navdeep Kaur