NAVDEEP KAUR
Surrey,BC
Summary
Dedicated professional with experience in administrative support and customer service, skilled in scheduling, data management, and office coordination. Strong team player with a focus on achieving results while adapting to evolving priorities. Reliable and approachable, with excellent communication skills and a commitment to fostering positive interactions and efficient operations.
Overview
5
5
years of professional experience
Work History
Sales and Logistics Specialist
Sealink Logistics
05.2022 - Current
- Initiate contact with potential customers, employing persuasive skills to promote and sell transportation services
- Oversee booked loads, ensuring their timely delivery, and collaborated seamlessly with internal teams to facilitate efficient load transportation
- Resolve issues proactively, delivering excellent customer service in a dynamic operational setting
- Maintain meticulous records of sales and load statuses, ensuring accuracy and streamlined operations
Customer Service Representative
Blenz Coffee
05.2022 - 08.2022
- Expert in espresso preparation, beverage customization, and proficient cash handling with advanced point-of-sale systems
- Demonstrated time management skills to meet customer expectation sufficiently
- Adaptability and resilience in handling changing priorities and customer demands
Sales Associate
Under Armour Inc.
08.2019 - 08.2022
- Managed POS operations for3 years in a fast-paced, tech-driven environment
- Led 35-member team to deliver exceptional customer service
- Achieved $6,000 weekly personal sales, driving a 20% revenue increase
Sales and Logistics Specialist
Magma Logistic Solutions Inc.
10.2019 - 10.2020
- Conducted intricate shipment logistics, showcasing critical thinking under pressure
- Executed precise data entry with advanced web software for efficient information processing
- Conducted constant communication and negotiation with stakeholders for optimal outcomes
Education
Bachelor of Arts - Psychology
SIMON FRASER UNIVERSITY
Burnaby, BC12-2025
Skills
- Exceptional customer service skills honed through diverse work experiences
- Multilingual proficiency in English, Punjabi, Hindi, and Urdu, facilitating communication with a diverse range of individuals
- Adaptable problem solver with a keen eye for detail and a focus on maintaining safety protocols
- Strong team collaboration skills, enabling seamless coordination in fast-paced environments
- Ability to remain calm and composed under pressure, maintaining professionalism in challenging situations
- Effective time management, ensuring tasks are completed efficiently and deadlines are met
- Strong analytical skills, allowing for quick and accurate decision-making in complex scenarios
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Full Professional
Timeline
Sales and Logistics Specialist
Sealink Logistics
05.2022 - Current
Customer Service Representative
Blenz Coffee
05.2022 - 08.2022
Sales and Logistics Specialist
Magma Logistic Solutions Inc.
10.2019 - 10.2020
Sales Associate
Under Armour Inc.
08.2019 - 08.2022
Bachelor of Arts - Psychology
SIMON FRASER UNIVERSITY
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