A seasoned Food Service Supervisor with a proven track record at Tim Hortons, I excel in staff leadership and customer service. By reorganizing kitchen operations, I significantly enhanced efficiency and customer satisfaction. My expertise in cash handling and a strong work ethic have fostered repeat business, demonstrating my commitment to excellence and team coordination.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Tim Hortons
3798 Steeles Avenue West, Thornhill
12.2021 - 05.2024
Kept guest and work areas clean, organized, and sanitized per established standards.
Reduced food waste by implementing proper inventory tracking and storage practices.
Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Improved efficiency of kitchen operations by reorganizing workstations for optimal productivity during peak hours.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Built relationships with customers to encourage repeat business.
Used POS system to enter orders, process payments and issue receipts.