Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Languages
Timeline
Generic

NAVDEEP KAUR

VERNON ,BRITISH COLUMBIA

Summary

I am a responsible, caring and enthusiastic individual who is looking to work within the early years field. I have spent time studying towards the relevant qualifications. Whilst working in previous roles, I have developed the skills to work independently and within a team.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Attendant

TIM HORTONS
01.2022 - Current
  • I am passionate in giving the Tim Hortons experience to customers
  • Welcoming every customer with a smile and being genuinely friendly at all times
  • Delivering fast, friendly and accurate service to all customers
  • Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager
  • Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards
  • Carry out temperature checks and record as per company process
  • Complete daily and weekly cleaning schedules as per cleaning chart
  • Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation
  • Adhering to restaurant performance standards for crew stations and as per shift manager directions
  • Being aware of the goals and targets of the restaurant
  • This ensures your actions contribute towards achieving them
  • Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations
  • Report all work related near misses, injuries and illnesses as soon as possible
  • Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed.

Marketing Manager

StringBeats
06.2021 - 06.2022
  • Responsible for enhancing the StringBeats experience by taking enquiries and bookings for an established group of musicians based in the UK
  • Listening to client needs and quoting bespoke packages for clients
  • Dealing with stakeholders and agents to ensure the best prices were negotiated for the clients.

Warehouse Associate

LULULEMON Warehouse
10.2021 - 01.2022
  • Responsibilities may include receiving, unpacking, and inspecting incoming shipments
  • Sorting, labeling, and storing products in designated warehouse locations
  • Picking, packing, and preparing orders for shipment, ensuring accuracy and timeliness
  • Operating warehouse equipment such as forklifts, pallet jacks, and hand trucks to move and transport goods
  • Maintaining inventory accuracy through cycle counting, stock replenishment, and inventory management systems.

Education

Associate of Arts - Sociology

Alexander College
Burnaby, BC
08.2023

Skills

  • Problem solving
  • Teamwork
  • Organized
  • Reliable
  • Rapport builder
  • Excellent communication
  • Customer orientated
  • Multilingual (English, Punjabi, Hindi)
  • Data driven
  • Adaptable

Certification

  • MCAS - Microsoft Certified Application Specialist
  • Emergency childcare First aid and CPR & AED, ST MARK JAMES TRANING
  • ECEA 300 Child Health, Safety and Nutrition, Coastal College of British Columbia

Personal Information

Total Experience: Extensive experience in customer facing roles, demonstrating a proven track record of delivering high-quality service, achieving customer satisfaction and building rapport with customers.

References

Available upon request.

Languages

English
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Timeline

Customer Attendant

TIM HORTONS
01.2022 - Current

Warehouse Associate

LULULEMON Warehouse
10.2021 - 01.2022

Marketing Manager

StringBeats
06.2021 - 06.2022

Associate of Arts - Sociology

Alexander College

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NAVDEEP KAUR