PARAMJIT SINGH
Surrey,BC
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Field Manager
Paladin Security
Vancouver, British Columbia
03.2024 - Current
- Ensured compliance with applicable laws, regulations and company policies at all times.
- Conducted performance reviews for staff; provided feedback on strengths and weaknesses as well as development opportunities.
- Inspected job sites to ensure compliance with safety regulations, quality standards and customer requirements.
- Trained team members in proper use of tools, equipment and safety procedures.
- Assigned crew members to specific job assignments, carefully matched job complexity with installation crew member's skills and experience and followed up to verify right fit.
Supervisor for Special Assignment Group
PALADIN SECURITY
Vancouver, BC
03.2023 - Current
- Supervised BC housing sites in East Vancouver dealing with people on streets.
- Directed and supervised team of 15 employees in daily operations.
- Monitored employee productivity to provide constructive feedback and coaching.
- Analyzed key performance indicators to identify effective strategies.
- Maintained positive working relationship with fellow staff and management.
Loss Prevention Officer
BLACKBIRD SECURITY
Vancouver, BC
05.2019 - 10.2022
- Monitored and inspected store entrances, exits, and checkout areas to detect shoplifting or other suspicious activities in East Vancouver zone for 2 years.
- Calculated response to detected theft attempts on basis of age and behavior of suspected perpetrator, erring on side of caution to insulate company from liability.
- Responded calmly and promptly to emergency conditions, safety hazards and threats to life or property.
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
- Prepared security reports to document and log theft, accidents and safety violations.
- Investigated incidents of theft by identifying suspects, gathering evidence, and preparing detailed reports.
Sales Representative
PETRO CANADA
Vancouver, BC
08.2018 - 03.2019
- Developed key customer relationships to increase sales.
- Contacted new and existing customers to outline benefits of products.
- Improved overall customer purchasing experiences to promote steady revenue.
Education
Associate of Science - GENERAL SCIENCE
Columbia College
Vancouver, BC08.2020
Skills
- Corrective Action Implementation
- Field Operations
- Strategic Planning
- Positive Attitude
- Decision-Making
- Teamwork and Collaboration
- Cross-functional team leadership
Certification
- LEADERSHIP AND SUPERVISORY CERTIFICATE
- ADVANCED SECURITY LICENSE
- CERTIFIED ETHOS EXAM
- OFA 3 CERTIFIED
- COPAT
- MOAB AND SPONTANEOUS REACTION TRAINING
- DEFENCE TACTICS CERTIFICATION
Languages
English
Full Professional
Punjabi
Full Professional
VOLUNTEERING
- SVCPC-VPD
- KIDS PLAY FOUNDATION
- GURU NANAK KITCHEN
Accomplishments
- Service excellence at Liberal party fundraiser attented by Justin TRUDEAU
Timeline
Field Manager
Paladin Security
03.2024 - Current
Supervisor for Special Assignment Group
PALADIN SECURITY
03.2023 - Current
Loss Prevention Officer
BLACKBIRD SECURITY
05.2019 - 10.2022
Sales Representative
PETRO CANADA
08.2018 - 03.2019
Associate of Science - GENERAL SCIENCE
Columbia College
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