Navdeep Kaur
Bolton,ON
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Resident Services Team
Sorrento Retirement Residence
Bolton
02.2022 - Current
- Enhanced resident satisfaction by promptly addressing concerns and providing exceptional customer service.
- Assisted in maintaining a safe, clean, and comfortable living environment for residents through daily tasks such as housekeeping and laundry services.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to each resident''s needs.
- Improved resident wellbeing by conducting routine wellness checks and reporting any changes in health or behavior to nursing staff.
- Supported social engagement among residents by organizing and participating in activities, events, and outings.
- Aided residents with daily living activities such as grooming, dressing, bathing, and mobility assistance to promote independence and comfort.
- Gained trust of residents through consistent empathy, patience, and professionalism during difficult situations or periods of adjustment.
- Enforced policies and safety standards through building and room rounds.
- Supervised student employees and provided feedback on performance.
Personal Support Worker
King Nursing Home
Bolton, ON
10.2021 - 06.2022
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Collaborated with healthcare professionals to develop customized care plans for individual patients.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
Personal Support Worker Student
Malton Village Long Term Care
Mississauga, ON
07.2021 - 09.2021
- Enhanced client comfort by providing compassionate personal care and assistance with daily living activities.
- Improved clients'' overall well-being through attentive support, encouragement, and companionship.
- Assisted clients in maintaining their independence by performing household tasks such as cleaning, laundry, and meal preparation.
- Promoted client safety by monitoring their environment and ensuring adherence to prescribed health plans.
- Facilitated mobility for clients with physical limitations by providing assistance with transfers, ambulation, and range-of-motion exercises.
- Boosted client satisfaction through empathetic listening and prompt response to requests or concerns.
- Provided skilled end-of-life care for terminally ill patients while offering emotional support for family members during difficult times.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assistant Store Manager
A&W (Dhanoa Hospitality Group )
Mississauga, ON
12.2019 - 12.2021
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
Supervisor of Operations
A&W ( Dhanoa Hospitality Group)
Mississauga, ON
01.2017 - 12.2019
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Education
Health Care - Personal Support Worker
Sheridan College Institute of Technology And Advanced Learning
Missisauga, ON09.2021
Associate of Applied Science - Computer Engineering Technician
Sheridan College Institute of Technology And Advanced Learning
Brampton, ON03.2018
Skills
- Patient Care
- Dementia Knowledge
- Sterile Procedures and Techniques
- Long-Term Care
- Documentation abilities
- Palliative Care
- Verbal and written communication skills
- Flexible schedule and availability
- Time Management and Critical Thinking
- Goals and Performance
- Process Improvement
- Cash Handling
Certification
Standard First Aid With CPR
Gentle Persuasive Approach Certification
Food Handler Certification
UCP (Unregulated Care Provider) Certification
Additional Information
References Available Upon Request
Timeline
Resident Services Team
Sorrento Retirement Residence
02.2022 - Current
Personal Support Worker
King Nursing Home
10.2021 - 06.2022
Personal Support Worker Student
Malton Village Long Term Care
07.2021 - 09.2021
Assistant Store Manager
A&W (Dhanoa Hospitality Group )
12.2019 - 12.2021
Supervisor of Operations
A&W ( Dhanoa Hospitality Group)
01.2017 - 12.2019
Health Care - Personal Support Worker
Sheridan College Institute of Technology And Advanced Learning
Associate of Applied Science - Computer Engineering Technician
Sheridan College Institute of Technology And Advanced Learning