Navdeep Kaur
Surrey,Canada
Summary
Hardworking employee athirst to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Strong payment processing skills and proficiency in using diverse software to produce professional spreadsheets. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier (Customer Service)
McDonald's
01.2022 - Current
- Key Responsibilities: - Front cashier tasks- taking orders, payments and refunds
- Packaging orders for deliveries and take-outs
- Stocking up everything and filling the frozen food from back freezers into kitchen freezers
- Cleanup of lobby and garbage management
- Initiate the order-making process in the kitchen.
Office Employee
Transource Freightways
03.2024 - 05.2024
- Updated contact databases with changes in employee information
- Served as Orientation leader in training truck drivers in using specialized software called Axon for dispatch information
- Taught them the ways to upload manifest and PODs via website portal
- Organized binders for highway drivers and their respective units
- Maintained filing system, both electronic and hard copy
- Provided administrative support to management team members
- Processed incoming mail by sorting, distributing, or forwarding items to the correct recipient
- Answered phones and directed customer inquiries to the appropriate staff member
- Assisted with data entry projects and created spreadsheets for tracking purposes
- Greeted visitors in a professional manner and provided assistance as needed
- Scanned documents into digital format using specialized software applications
- Greeted visitors, determined their needs and directed them to the appropriate personnel
- Performed data entry tasks into various computer systems accurately and efficiently.
Education
Associate of Arts - General Studies
Kwantlen Polytechnic University
Surrey, BC01.2024
High School diploma - Sciences
DRV DAV Centenary Public School
01.2020
Skills
Analytical Thinking
Community Outreach
Customer Service
Leadership
Writing
Strong-decision making
ID Verification
Customer Assistance
Time management skills
Order Packaging
Merchandise Restocking
Guest inquiries
Staff Mentoring
Staff Training
Scanner operations
Customer Relations
Daily Reporting
Complex Problem-Solving
Organizational abilities
Proficient in excel and Axon
Conflict Resolution
Records Maintenance
Credit and cash transactions
Cleaning and sanitizing
Order Taking
Customer service excellence
Written and verbal communication
Payment Processing
Work Ethic and Integrity
Reliability and punctuality
Basic Math Competence
Product restocking
Cooperative Attitude
Accomplishments
- Trained and mentored 6 employees who were later awarded the employee of the month award based on their exceptional work and service.
Volunteer
Tony Blair Faith Foundation US
As a part of this annual Global Citizenship program
called Generation Global, | was appointed as
the leader and major reflector of those global
school conferences by my school. Effectively prepared
questionnaire and delivered reflections in multicultural virtual conferences.
Eco-research club
As a captain of Eco-research Club, | worked on designing cost-
effective solutions for rectifying various
environmental issues. One of my project
called Indoor Air Pollution was also selected
by the NITI Aayog, Think Tank of Government
of India under Atal Innovation Mission.
Certification
- Food Safe Level 1, Fraser Health - 2024
Awards
- Dean's List (2008-2020)
- High-School Vice-Captain
- Valedictorian Award (2020)
- Junior Scientist Award (26th Children Science Congress)
- UBC IMES Award ($80,000)
- Gold Medal in International Art Contest in senior international category
- Employee of the Month (McDonald's, South Surrey)
Languages
Punjabi
Hindi
English (Fluent)
Spanish (Intermediate)
References
Sophear C. Mann, McDonald's, 160 St. 24 Avenue, 604-704-0229
Timeline
Office Employee
Transource Freightways
03.2024 - 05.2024
Cashier (Customer Service)
McDonald's
01.2022 - Current
Associate of Arts - General Studies
Kwantlen Polytechnic University
High School diploma - Sciences
DRV DAV Centenary Public School