Summary
Overview
Work History
Education
Skills
Languages
Certification
Additional Information
Timeline
Generic

Navdeep Kaur

Brampton

Summary

Dynamic and multilingual professional with a proven track record at Church's Chicken, excelling in customer engagement and operational efficiency. Skilled in fostering positive relationships and fluent in Punjabi, Hindi, and English. Demonstrates strong communication abilities and adeptness in fast-paced environments, significantly enhancing team productivity and customer satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Member

Church's Chicken
10.2023 - 02.2024
  • Brought clean dishes, flatware, and other items to serving areas and set tables.
  • Carried and replaced linen.
  • Cleaned and sanitized items such as dishwasher mats, carts, and waste disposal units.
  • Cleared and cleaned tables, trays, and chairs.
  • Loaded buspans and trays.
  • Operated dishwashers to wash dishes, glassware, and flatware.
  • Placed dishes in storage areas.
  • Replenished condiments and other supplies at tables and serving areas.
  • Packaged take-out food.
  • Prepared, heated, and finished simple food items.
  • Stocked refrigerators and salad bars.
  • Used manual and electrical appliances to clean, peel, slice, and trim foodstuffs.
  • Cleaned and sanitized kitchen including work surfaces, cupboards, storage areas, appliances, and equipment.
  • Received, unpacked, and stored supplies in refrigerators, freezers, cupboards, and other storage areas.
  • Removed kitchen garbage and trash.
  • Swept, mopped, washed, and polished floors.
  • Washed, peeled, and cut vegetables and fruits.

Customer Service Representative

Stella Hotel
11.2021 - 12.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

High School Diploma -

Cambrian College
Brampton, ON
09.2023

Skills

Ability to engage customers in a friendly and professional manner

Strong communication and interpersonal skills

Adapted to work independently and as a part of a team

Adapted to work in a fast-paced environment

Enthusiastic and success-driven

Multilingual: Fluent in Punjabi, Hindi, and English

  • Self-discipline
  • Taking Orders
  • Cash Handling

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Certification

  • Licensed :- Security license holder

Additional Information


Service Desk and Copy Centre Associate

Planned, organized, and prioritized tasks efficiently while serving customers in both the Service Desk and Copy Centre areas.

Timeline

Crew Member

Church's Chicken
10.2023 - 02.2024

Customer Service Representative

Stella Hotel
11.2021 - 12.2022

High School Diploma -

Cambrian College

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Navdeep Kaur