Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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Navdeep Kaur

Abbotsford,BC

Summary

Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Assistant Store Manager

Haycar Enterprise O/A Tim Hortons
03.2022 - Current
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Created and maintained safe and secure work environments for employees.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Analyzed customer feedback and implemented strategies to improve customer experience.

Pharmacy Technician

Medical Shop
11.2023 - 03.2024
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Provided exceptional customer service by answering inquiries, resolving issues, and counseling patients on medication usage.
  • Collaborated with pharmacists and healthcare providers to ensure optimal patient care and medication management.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Contributed to increased efficiency in the pharmacy by maintaining up-to-date knowledge of state regulations and industry best practices.

Unit Clerk

Triple 5 Cooperate
07.2022 - 02.2023
  • Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
  • Prepared admissions charts and scanned records.
  • Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.
  • Managed unit resources effectively, ensuring optimal utilization of equipment and supplies.
  • Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Obtained payments from patients and scanned identification and insurance cards.

Education

Certificate - First Aid

DEA Collage
Vancouver, BC
12.2023

Associate of Arts - Professional Communication

University of The Fraser Valley
Abbotsford, BC
04.2020

Associate of Arts - Computer Science

University of The Fraser Valley
Abbotsford, BC
04.2019

Skills

  • Multi-line phone system
  • Reception Management
  • Time Management
  • Appointment Setting
  • Drug Classification Knowledge
  • Record preparation
  • Inventory Control
  • Teamwork and Collaboration
  • Training Management

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Additional Information

References: "References are available upon request. I look forward to the possibility of discussing my qualifications with you further."Thank you for considering my application.

Timeline

Pharmacy Technician

Medical Shop
11.2023 - 03.2024

Unit Clerk

Triple 5 Cooperate
07.2022 - 02.2023

Assistant Store Manager

Haycar Enterprise O/A Tim Hortons
03.2022 - Current

Certificate - First Aid

DEA Collage

Associate of Arts - Professional Communication

University of The Fraser Valley

Associate of Arts - Computer Science

University of The Fraser Valley

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Navdeep Kaur