Summary
Overview
Work History
Education
Skills
Additional Information
Professional Experience
Languages
Timeline
Hi, I’m

Navdeep Kaur

Customer Service Supports
Winnipeg,Manitoba

Summary

Looking for a job where I can use good communication skills and commitment to giving really great customer service to make sure everyone has a good time at work.

Overview

1
year of professional experience

Work History

Take Customer's Orders At Counter (drive-thru)

Team Member
06.2023 - 07.2023

Job overview

1. **Customer Service Recognition**: Getting praised or awarded by customers or managers for giving great service and making customers happy.

2. **Fast Order Handling**: Getting noticed for always taking orders quickly and accurately, which helps customers get their food faster and be happier.

3. **Good Teamwork**: Showing that you work well with others by talking nicely to your colleagues, helping out when it's busy, and making work environment happy.

4. **Keeping Things Clean and Safe**: Making sure everything is super clean and following safety rules, so everyone stays safe and healthy.

5. **Problem-solving Skills**: Getting credit for fixing problems customers have or handling issues during work shifts, showing you can solve problems and be professional.

Set Clear Goals & Objectives For The Team To Work.

Team Leader
12.2022 - 04.2023

Job overview

1. Helping Team Do Better: Leading group to do even better than expected, like selling more stuff or finishing projects faster, making team more successful.

2. Helping People Grow : Teaching and guiding team members to get better at their jobs, so they can move up and do more in company.

3. Talking Clearly : Making sure everyone in team understands each other well, so they can work together better and be happier.

4. Fixing Problems : Solving disagreements or issues between team members, making sure everyone gets along and works well together.

5. Managing Projects : Leading projects from start to finish, making sure they get done right, on time, and without spending too much money.

Handle Cash, Credit, And Debit Card Transactions.

Customer Service Cashier
07.2022 - 12.2022

Job overview

1. Made customers happier by quickly handling purchases and answering questions.
2. Made checkout faster and made customers happier.
3. Kept my work area clean and tidy to make customers feel welcome.
4. Helped train new staff to make sure they knew rules and how things worked.

Education

Red River College Polytechnic
, Winnipeg, MB

from Full Stack Web Development
08.2024

Lala Lajpat Rai International School
, India

High School Education from Science
01.2022

Skills

  • Excellent customer service skills, with focus on building rapport and meeting customer needs
  • Strong communication skills, both verbal and written, enabling effective interaction with customers and colleagues
  • Adaptability to thrive in fast-paced work environment, with willingness to learn and grow
  • Ability to remain organized and detail-oriented while managing multiple tasks simultaneously
  • Proficient in handling cash and credit card transactions accurately
  • Physical capability to lift to 25lbs and sustain stationary or standing position for extended periods

Additional Information

Flexible availability to work various shifts, including days, evenings, and weekends., Committed to upholding the company's values of Sustainability, Social Impact, and Core Values (Care, Ownership, Respect, Excellence)., Demonstrated commitment to diversity, equity, and inclusion, with a proactive approach to creating accessible environments for all colleagues, candidates, and customers., Willingness to undergo a criminal background check, as required for candidates aged 18 years and older.

Professional Experience

  • Provide excellent customer service by engaging in friendly conversations and efficiently processing transactions, ensuring a memorable in-store shopping experience.
  • Accurately scan products and handle cash and credit card transactions with precision.
  • Support in the implementation of company-directed promotions and programs to enhance customer satisfaction.
  • Maintain a tidy and well-stocked register area, ensuring essential supplies are readily available.
  • Assist customers with general inquiries, demonstrating resourcefulness and courtesy in resolving issues.
  • Foster a positive environment within the store, contributing to a cohesive team atmosphere.

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Team Member

Take Customer's Orders At Counter (drive-thru)
06.2023 - 07.2023

Team Leader

Set Clear Goals & Objectives For The Team To Work.
12.2022 - 04.2023

Customer Service Cashier

Handle Cash, Credit, And Debit Card Transactions.
07.2022 - 12.2022

Red River College Polytechnic

from Full Stack Web Development

Lala Lajpat Rai International School

High School Education from Science
Navdeep KaurCustomer Service Supports