Navdeep Ghai
Edmonton,AB
Summary
Excellent communication skills including verbal and written. Excellent at multitasking and juggling priorities to ensure goals and objectives are met. Enjoy working with passionate, creative, team-oriented individuals. ! Education ASSOCIATE OF SCIENCE DEGREE OKANAGAN COLLEGE, KELOWNA ! Skills & Abilities MANAGEMENT AND DUTIES Great knowledge of computer and its parts. Provide friendly,
authentic customer service in which the customers always leave with a smile to ensure repeat business resulting in sales increa~ Manage basic accounting related to job, including daily and weekly paper work. Able to give great alternatives to customers which markets our products and develops positive relationships. Capable of handling tough situations through proactive communications tactics. LEADERSHIP Worked as team member. Train newly hired employees. Excellent execution of the job under busy pressure. Excellent organizing and problem-solving skills.
Assets
. Has a Security worker’s license
.Has a Right to serve certificate
.Has own vehicle with class 4 driver’s license
Overview
7
7
years of professional experience
Work History
Delivery Driver
Doordash/Uber
04.2022 - Current
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Pre-Boarding Screening Officer
Allied Universal
04.2023 - 08.2023
- Contributed to a positive work environment by maintaining professionalism and fostering teamwork among colleagues.
- Detected prohibited items effectively by utilizing x-ray machines, metal detectors, explosives trace detection equipment, and pat-downs as needed.
- Assisted passengers with special needs, ensuring their comfort and satisfaction during the screening process.
- Maintained a safe environment for passengers with consistent application of standard operating procedures in screening processes.
Security Officer
Blackbird Security
04.2022 - 05.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Sales Associates
Co Dara Ventures(Petro Canada)
09.2021 - 08.2022
- Kept detailed records of daily activities through online customer database.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Sales Associates
Shafiq Business(Chevron)
08.2020 - 04.2021
- Kept detailed records of daily activities through online customer database.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
member
Freshii
08.2020 - 04.2021
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Handled complaints with prompt, courteous service to uphold professional reputation.
Housekeeping
Recreation Inn
11.2019 - 03.2020
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Sorted, laundered and put away various laundry items.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Team Member
Tim Hortons
09.2017 - 10.2019
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
Associate Of Science - Science
Okanagan College
Kelowna, BC04.2020
Skills
- Multitasking Abilities
- Task Monitoring
- Retail Sales Customer Service
- Customer Relations
- Staff Training
- Sales and Upselling
Timeline
Pre-Boarding Screening Officer
Allied Universal
04.2023 - 08.2023
Delivery Driver
Doordash/Uber
04.2022 - Current
Security Officer
Blackbird Security
04.2022 - 05.2023
Sales Associates
Co Dara Ventures(Petro Canada)
09.2021 - 08.2022
Sales Associates
Shafiq Business(Chevron)
08.2020 - 04.2021
member
Freshii
08.2020 - 04.2021
Housekeeping
Recreation Inn
11.2019 - 03.2020
Team Member
Tim Hortons
09.2017 - 10.2019
Associate Of Science - Science
Okanagan College
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