Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Navdeep

Brampton,ON

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays ot promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Sales Associate and Cashier

Urban Planet
Vaughan, ON
11.2023 - Current
  • Managed returns, exchanges and refunds in accordance with store policy
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Answered incoming telephone calls to provide store, products and services information.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Customer Service Representative Lead

Brar's - Airport
Brampton, ON
10.2022 - Current
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
  • Investigated and resolved customer inquiries and complaints quickly
  • Exhibited high energy and professionalism when dealing with clients and staff
  • Educated customers about billing, payment processing and support policies and procedures.

Sales Associate

Shoppers Drug Mart
Brampton, ON
11.2022 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
  • Helped customers locate products and checked store system for merchandise at other sites
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Front Desk Receptionist

Touchstone Educational
Punjab
01.2022 - 08.2022
  • Scheduled, coordinated and confirmed appointments and meetings
  • Collected and distributed messages to team members and managers to support open communication and high customer service
  • Answered multi-line phone system and transferred callers to appropriate department or staff member
  • Completed data entry and filing to keep records updated for easy retrieval.

Education

Diploma - General Business

Cambrian College of Applied Arts And Technology
12.2023

Skills

  • Multitask and Management skills
  • Payment Processing
  • Sales Development
  • Conflict Mediation
  • Excellent People Skills
  • Cash Handling
  • Teamwork and Collaboration
  • Data entry
  • Good telephone etiquette
  • Team Cooperation
  • Microsoft Excel

Additional Information

More than 200 people give their amazing feedback on official site of BRARS BOVAID AND AIRPORT for my customer service

Timeline

Sales Associate and Cashier

Urban Planet
11.2023 - Current

Sales Associate

Shoppers Drug Mart
11.2022 - 03.2023

Customer Service Representative Lead

Brar's - Airport
10.2022 - Current

Front Desk Receptionist

Touchstone Educational
01.2022 - 08.2022

Diploma - General Business

Cambrian College of Applied Arts And Technology

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Navdeep