Summary
Overview
Work History
Education
Certification
Technical Stack
Timeline
Generic

Navaneeth P

Scarborough,ON

Summary

6+ years of experience in the Salesforce.com CRM Platform both as Administrator and Developer. Experience working with Force.com IDE in design and development of Custom Application for Complex Business Processes in both Sales and Service Cloud Modules. Experience working with the Financial Services Cloud to provide personalized service to the client and increase productivity. Developed Visualforce pages, Visual flow using Apex Programming on Force.com Platform and expertise in designing Custom fields, custom reports, report folders, report extractions to various formats, Snapshots, Dashboards. Extensively worked in the Lightning framework involving both Aura and LWC Components. Working with clients to implement – Salesforce DX. Familiar with API management implementing the Bulk API and Metadata API’s by managing the changes and deploying the changes to production through Sandboxes. Experience in Web Services and implemented SOAP, REST for Cloud integration requirements and marketing cloud. Exposure to all stages of Software Development Life Cycle (SDLC) and Strong knowledge on Customization, Administration setup, Apex, Visual force. Designed junction objects and various advanced fields like Controller/dependent picklist, Custom Formula Fields, Field Dependencies, Validation Rules, work flows, sharing rules and Approval Processes for automated alerts, field updates, and Email generation are implemented according to application requirements. Development in implementing VF Customization, Force.com IDE, SOQL, and SOSL. Experience in integration of salesforce using Apex, Visualforce, REST API, Lightning UI and Governor limits and also integrating salesforce with the third-party applications like Java, GitHub, Jenkins. Had great knowledge and hands on experience in marketing cloud builders and studios. Experience on Apex development in creating Custom Objects, Tabs, Bulk Triggers, Apex language, Classes, Force.com API, Apex Scheduler, Batch Apex, Standard Controllers, Custom Controllers and Controller Extensions. Excellent understanding of Org hierarchy, Roles, Profiles, Users, object level security, field level security, record level security and sharing rules. Experience with Agile, Waterfall and Scrum methodologies in various project implementations with great communication and Presentation skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Salesforce Developer

CIBC
Toronto, Canada
03.2022 - Current
  • Designed, and deployed the Custom objects, Entity-Relationship data model, validation rules on the objects and tabs, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application
  • Worked with the Financial service cloud to integrate the business model and to increase productivity
  • Configured Action plan templates and action plans
  • Developed Action Plans List Lightning component to Financial Services Cloud Lightning client page
  • Involved in SFDC Configuration and design of Service Cloud, Sales cloud and force.com solutions with an emphasis of service cloud solutions
  • Developed workflow rules, tasks, emails and alerts to track customer related tasks and activities Developed Apex classes and Apex triggers for various functional needs of the organization and managed the version of code through GITHUB
  • Used lightning style sheets framework SLDS for having better user experience and responsiveness across all devices
  • Used SLDS CSS framework in Visualforce pages to have look and feel as lightning pages and for better user experience
  • Good knowledge on using AURA framework and gained significant experience to create new components and work with framework
  • Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and other platform-based technologies like Visualforce, force.com API, and web services
  • Developed various custom tabs and components for Service console to assist the customer care to resolve the custom issues/cases at minimum time using several technologies like VisualForce, Bootstrap, jQuery and JavaScript
  • Designed and managed strategic digital applications via Salesforce Marketing cloud and involved in migrating data into Salesforce application using apex data loader through CSV files
  • Worked with Dynamic Apex to access Objects and Field describe information, execute dynamic SOQL, SOSL and DML queries
  • Used LWC wire, track and API services inside the LWC components and also implemented the LWC Custom events
  • Developed Apex Web Services Using REST API to create and update the Contract, Order and Order Item
  • Installed and configured apex data loader
  • Implemented various Cloud integrations with SOAP and REST API’s and wrote functional designs using Agile methodology using sprints and stand-ups
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs
  • Worked on Agile methodologies where requirements, design, testing, deployments need to be done as early as possible.

Salesforce Developer/Administrator

Canada Life
Toronto, Canada
01.2021 - 02.2022
  • Worked on analyzing, estimating complexity, story pointing and implementing the user stories
  • Interacted with various business team members to gather detailed business requirements, use cases, translate technical specifications into product requirements
  • Implemented the customized functionalities using Apex, Visualforce, and Apex triggers
  • Administers overall setup, configuration and maintenance of the Salesforce.com platform Create and set up the communities for the Partner users using Standard and Custom Lightning components with the Salesforce lightning design system (SLDS) styles
  • Implemented the code coverage and deployment process using change sets
  • Worked on tasks including Design Module & Implementation, Mapping the Requirements, assessing and mapping Business Processes and Documentation
  • Developed Custom Objects, Custom Reports and configured analytical snapshots to dump the data on a regular basis for sales performance and lead generation statics
  • Implemented pick lists, dependent picklists, lookups, master detail relationships, validation and formula fields to the custom objects
  • Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities
  • Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic
  • Developed rich UI using HTML and CSS in LWC UI, Visualforce pages and used JavaScript and JQuery to utilize the plug-ins
  • Worked on Customizing the Modules, Testing/ Integration with other modules & platforms
  • Integrating REST API web service to extract data from internal applications and displayed in the UI
  • Handled SOAP /Restful Web services consumption for fetching content from the Internal Web server Done the bulk database operations using the Apex Data Loader
  • Worked on the weekly deployments using change sets for defect fixes
  • Implemented some validation rules and workflows to perform the condition checks and email to users
  • Using the configuration part provided the additional features to diff users by applying the permission set
  • Implemented knowledge management through batch jobs and scheduled jobs
  • Done the complete setup of a sandbox environment and fixed the defects for post release.

Salesforce Admin

Deloitte
Hyderabad, India
04.2018 - 11.2020
  • Implementation of Email to Case functionality which enables the end users to create a case by themselves by sending an email to the support service
  • Responsible for Creating the Validation rules
  • Experienced in creating the Workflow Rules which notifies the users if SLA of the case is exceeded
  • Development Payer, provider, Plan and payment modules and fixing the production defects for monthly release
  • Preparing the Build/deployment note for monthly releases Writing test cases for testing and communicating with operations team for application queries
  • Monitoring the application performance, and providing the suggestions to improve the performance Worked on assigning Roles, Profiles and Security setup
  • Development of Visual Force page which displays the active alarm notifications to the Salesforce administrators
  • Configuring customer portal in order to enable the security officers to login to customer portal and accept/reject the assigned tasks
  • Responsible for creating the Test Methods to provide maximum coverage to the triggers and other Controller classes
  • Extensively uploaded data using APEX data loader for Accounts, Contacts and other custom objects
  • Strong exposure and understanding of business strategy planning and implementation Enabling the administrators to assign the active alarm notifications to the security officers who would be the customer portal users.

Education

Bachelors Degree - Electronics And Communication Engineering

Jawaharlal Nehru Technological University
Hyderabad
04-2019

Certification

  • Certified Salesforce Platform Developer I
  • Certified Salesforce Administrator

Technical Stack

Sales, Service, Financial, Marketing, Force.com IDE, Salesforce CRM, Apex Data loader, GitHub, Eclipse IDE Plug-in, Apex language, Triggers, classes, Apex Web Services, SOQL, SOSL, Visual force, Salesforce (SFDC), Ajax, JQuery, Bootstrap, Web Services, SOAP, REST, Separation of Concerns, single trigger framework pattern, HTML, XML, CSS, T - SQL, PL-SQL, Java, JavaScript, Tomcat server, WebSphere, Oracle, SQL server 2000/2005/2008, PL/SQL, EXCEL, Windows, Linux, Unix

Timeline

Salesforce Developer

CIBC
03.2022 - Current

Salesforce Developer/Administrator

Canada Life
01.2021 - 02.2022

Salesforce Admin

Deloitte
04.2018 - 11.2020

Bachelors Degree - Electronics And Communication Engineering

Jawaharlal Nehru Technological University
  • Certified Salesforce Platform Developer I
  • Certified Salesforce Administrator

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