Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
E-Commerce Personal Shopper
Real Canadian Superstore
Vancouver, BC
05.2022 - Current
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
HR Executive
Eli Nursing Home
Dhaka, Bangladesh
04.2017 - 12.2021
Developed and implemented HR policies, procedures, and processes to ensure compliance with employment regulations.
Customer Service Executive
Grameenphone
Dhaka, Bangladesh
05.2014 - 03.2017
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
Master of Administrative Science - Human Resource Management
Fairleigh Dickinson University 🎓
Vancouver, BC , Canada
12.2023
Certificate - Primary Clinical Mental Health
Life Spring, Mental Health America
09-2020
Skills
Microsoft Office Suite
Analytical Thinking and Writing
Problem Solving
Time Management
Languages
English
Native/ Bilingual
Bengali
Native/ Bilingual
Hindi
Native/ Bilingual
Urdu
Native/ Bilingual
Timeline
E-Commerce Personal Shopper
Real Canadian Superstore
05.2022 - Current
HR Executive
Eli Nursing Home
04.2017 - 12.2021
Customer Service Executive
Grameenphone
05.2014 - 03.2017
Master of Administrative Science - Human Resource Management
Fairleigh Dickinson University 🎓
Certificate - Primary Clinical Mental Health
Life Spring, Mental Health America
Accomplishments
I received the 'Academic Distinction Award' for outstanding performance in the Master's in Human Resource Management program in Canada.
Received the 'Best Employee Award' for meeting the target and achieving the desired outcomes in the workplace.