Natsumi Oka
Vancouver,BC
Summary
Over two years of experience as a relaxation therapist at three different types of massage parlor in Japan , demonstrating a strong commitment to enhancing clients' physical and mental well-being. Skilled in addressing clients' immediate needs while also providing targeted approaches and self-care recommendations to tackle underlying issues, leading to increased client satisfaction.
Overview
4
4
years of professional experience
Work History
Full Time Worker as Relaxation Therapist
MEDIROM Healthcare Technologies Inc. Re.Ra.Ku
Ikejiriohashi,Tokyo,Japan
12.2023 - 07.2024
- Aimed to enhance customer satisfaction by not only treating areas of pain or fatigue but also addressing the underlying causes.
- Proposed and explained treatments tailored to individual needs and goals, and planned regular, realistic appointments with customer consent.
- Not only focused on solving practical issues, but also dedicated to creating the relaxing space and time that customers seek.
- Improved chronic conditions by teaching clients how to care for themselves at home to t maintain their condition after treatment.
Part Time Worker as Relaxation Therapist
The Spa Tokyo
Nishiazabu,Tokyo,Japan
12.2022 - 11.2023
- Acquired the ability to create an exclusive and sophisticated atmosphere through refined behavior, characteristic of a members-only establishment.
- Built strong one-on-one trust with customers, placing emphasis on alleviating psychological fatigue as well.
- Worked smoothly with colleagues to perform treatments, as the store often welcomed groups for special occasions such as anniversaries.
Receptionist and Promotial Model
K Prpmption Inc.
Tokyo,Jpan
07.2020 - 08.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Part Time Worker as Relaxation Therapist
Aqua Co,.Lmd. Aqua Spa,Azabujuban
Tokyo,Japan
11.2020 - 08.2021
- Acquired foundational knowledge of human muscles, skeletal structure, and reflexology zones as a relaxation therapist.
- Enhanced skills through extensive practice in oil treatments.
- I proactively attended multiple training sessions and visited other establishments privately to further develop my skills.
- Learned towel work and cleaning techniques to work in a spa, and worked to create a clean and comfortable environment.
Education
No Degree - Sociology
Douglas College
New Westminster, BC11.2022
Certificate - ESL Pathways
Douglas College
New Westminster, BC07.2022
Graduate Certificate - English As A Second Language
ELS Language School
Vancouver, BC11.2020
High School Diploma -
Aoyama Gakuin High School
Tokyo,Japan03.2019
Skills
- Treatment Planning
- Building rapport
- One-on-one support
- Self-Care Promotion
Languages
English
Professional Working
Japanese
Native or Bilingual
Timeline
Full Time Worker as Relaxation Therapist
MEDIROM Healthcare Technologies Inc. Re.Ra.Ku
12.2023 - 07.2024
Part Time Worker as Relaxation Therapist
The Spa Tokyo
12.2022 - 11.2023
Part Time Worker as Relaxation Therapist
Aqua Co,.Lmd. Aqua Spa,Azabujuban
11.2020 - 08.2021
Receptionist and Promotial Model
K Prpmption Inc.
07.2020 - 08.2022
No Degree - Sociology
Douglas College
Certificate - ESL Pathways
Douglas College
Graduate Certificate - English As A Second Language
ELS Language School
High School Diploma -
Aoyama Gakuin High School