Natran Ambaye Tewoldemedhin
Mississauga,Ontario
Summary
Dedicated and enthusiastic student with extensive experience in customer service and event organizing. Proven ability to handle e-transfers, cash transactions and provide useful information to visitors. Capable of responding to customer requests and working successfully in teams. Strong organizational, time management, and problem-solving skills, as well as experience with Microsoft Office and POS systems. Committed to providing great service and ensuring the smooth running of the UTMSU.
Overview
3
3
years of professional experience
Work History
Volunteer
UTM Unicef
Mississauga, Ontario
09.2023 - Current
- Handled e-transfers and cash collected from the charity events
- Helped set up the events by lifting chairs, tables and heavy boxes
- Addressed inquiries and provided valuable information to visitors during information tabling sessions
Event Coordinator
School of Tomorrow
Addis Ababa, Ethiopia
01.2022 - 06.2022
- Organized and managed high school graduation events
- Created ticket sales strategies, including online ticketing platform, physical ticket sales, and promotional discounts
- Served as the primary point of contact for graduation event inquiries, providing timely and accurate information to attendees
Information Desk Attendant
CTP Ethiopia
Addis Ababa, Ethiopia
01.2021 - 06.2021
- Greeted and assisted visitors by providing detailed information about the services offered by the company
- Addressed questions regarding pricing, payment plans and scholarship opportunities
- Maintained an organized and well-stocked information desk area, including flyers and brochures
Education
BBA - Management Specialist
University of Toronto
Mississauga, ONSkills
- Organizational and time management skills
- Team Collaboration
- Complaint resolution
- Solid computer skills: Microsoft Office, POS systems
- Knowledgeable about available campus services
- Payment Processing
- Store maintenance
- Flexible Schedule
Accomplishments
- 2023 Lester B. Pearson Scholarship recipient.
Languages
Amharic
Native/ Bilingual
Timeline
Volunteer
UTM Unicef
09.2023 - Current
Event Coordinator
School of Tomorrow
01.2022 - 06.2022
Information Desk Attendant
CTP Ethiopia
01.2021 - 06.2021
BBA - Management Specialist
University of Toronto
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