Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Natraj bhatti

Newark

Summary

Dynamic retail professional with a proven track record at Om Liquor & Groceries, excelling in store operations and budget planning. Achieved year-over-year sales growth through innovative marketing strategies and exceptional customer service. Skilled in employee scheduling and fostering strong supplier relationships, driving profitability and enhancing customer satisfaction.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Retail Store Owner

Om Liquor & Groceries
05.2020 - 07.2023
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Boosted sales revenue with targeted promotions that capitalized on seasonal trends and consumer preferences.
  • Maximized profitability by periodically re-evaluating product pricing based on supplier costs, competitor prices, and customer demand.
  • Managed daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.
  • Cultivated loyal customer base by providing exceptional service, personalized recommendations, and timely resolution of issues or complaints.
  • Trained and motivated employees to perform daily business functions.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Developed comprehensive marketing strategies to attract new customers and retain existing ones.
  • Drove foot traffic into the store with eye-catching window displays showcasing popular products and promotional offers.
  • Strengthened relationships with suppliers to negotiate better pricing, improving overall profit margins.
  • Implemented loss prevention strategies to minimize instances of theft or damage, resulting in a reduction of shrinkage and overall expenses.
  • Established a strong brand identity through consistent visual merchandising guidelines across all store locations.
  • Achieved growth in total sales year-over-year due to strategic planning and data-driven decision-making practices.
  • Increased customer satisfaction by implementing innovative store layout and design.
  • Ensured compliance with all relevant regulations related to taxes reporting health safety standards, and licensing requirements.
  • Fostered a positive work environment by addressing employee concerns promptly and fairly, leading to high retention rates among staff members.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Managed day-to-day business operations.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Store Owner

Spa Food Liquor & Gas
08.2014 - 09.2019
  • Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
  • Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
  • Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
  • Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.

Sr Buyer

Sanmina
03.1999 - 05.2014
  • Participated in continuous improvement initiatives, contributing ideas for more effective procurement processes.
  • Achieved cost savings by implementing strategic sourcing and supplier negotiations.
  • Developed strong relationships with suppliers, fostering collaboration and mutual growth.
  • Optimized inventory management practices, reducing excess stock and minimizing carrying costs.
  • Reduced lead times by closely monitoring inventory levels and forecasting demand accurately.
  • Evaluated supplier proposals objectively, selecting partners based on total value rather than just price alone.
  • Managed vendor purchase order dispatch, delivery, and invoicing to set contractual guidelines and maintain budgetary regulations.
  • Implemented risk mitigation strategies to minimize potential disruptions in the supply chain.
  • Negotiated favorable contracts with suppliers, securing optimal terms and pricing structures.
  • Collaborated with cross-functional teams to identify opportunities for cost reduction and process improvement.
  • Played an instrumental role in major project launches by managing all aspects of procurement from planning to execution.
  • Dispensed purchase orders to suppliers with accurate pricing, deadlines and terms and conditions.
  • Documented purchasing information in [Software] to maintain detailed and accurate records.
  • Managed a diverse portfolio of products, ensuring timely delivery and quality control.
  • Collaborated with internal departments to better understand needs and determine purchasing requirements.
  • Developed and improved account relationships.
  • Established relationships with vendors to secure competitive pricing and discounts.
  • Evaluated product quality and vendor performance to maintain quality standards.
  • Collaborated with sales team to identify and fulfill customer needs.
  • Negotiated contracts with vendors for cost-effective purchasing terms.

Education

GED -

Guru Nanak High School
Mumbai (India)
07-1987

Skills

  • Store operations
  • Social media marketing
  • Employee scheduling
  • Budget planning

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] through effectively helping with [Task].

Certification

  • Forklift Certification
  • ServSafe Food Handler's Certification
  • [State] Driver's License

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Spanish
Limited Working

Timeline

Retail Store Owner

Om Liquor & Groceries
05.2020 - 07.2023

Store Owner

Spa Food Liquor & Gas
08.2014 - 09.2019

Sr Buyer

Sanmina
03.1999 - 05.2014

GED -

Guru Nanak High School

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Natraj bhatti