Summary
Overview
Work History
Education
Skills
Languages
Certification
Work Availability
Timeline
Generic
Natisha Dyck

Natisha Dyck

Penticton,BC

Summary

Looking for Part-Time or Full-time Employment


Proactive Landscape Laborer, Team Lead/Associate Lead with skills in heavy equipment operation and customer service. Known for improving project efficiency and maintaining high-quality results across various roles. Strong work ethic and creative problem-solving abilities.

Overview

15
15
years of professional experience
7
7
Certification

Work History

Landscape Laborer

Takla Maintenance Corp.
06.2024 - 09.2024
  • Collaborated with team members to ensure smooth workflow and high-quality results.
  • Promoted safety awareness by adhering to proper equipment usage protocols and workplace guidelines.
  • Supported crew leaders in managing project timelines by consistently meeting assigned deadlines without sacrificing quality.
  • Solved unforeseen issues related to site conditions or construction challenges with creative solutions that maintained design integrity.
  • Completed projects on time with diligent work ethic and consistent attention to detail.
  • Improved project efficiency by skillfully utilizing various tools and machinery, such as skid-steer, bobcats, power hand tools.
  • Maintained commercial and residential landscapes with comprehensive and diverse team.
  • Prepared soil for planting and sowing.
  • Safeguarded fellow workers from potential hazards by diligently maintaining proper fall protection systems during all phases of construction activity.

Production Worker

Value Village
09.2023 - 02.2024
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Assisted in training new employees on production processes, ensuring seamless integration.
  • Load raw materials(clothing) onto production lines.
  • Inspect, Bail, Quality control and hang products to be sent onto floor for purchase.
  • Stand for long periods of time, 8 hours per day consistently on your feet, process materials from 5500lbs - 7500lbs per day.
  • Constantly use repetitive movement, maneuvering techniques, dealing with heavy products and materials.

Online Grocery Associate

Real Canadian Superstore
09.2023 - 02.2024
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Contributed to a positive work environment through effective communication and teamwork among fellow associates.
  • Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
  • Adhered to company policies regarding food safety, handling procedures, and sanitation guidelines throughout the entire online grocery operation.
  • Participated in regular team meetings to discuss operational improvements, share feedback, and address any challenges faced in daily tasks.
  • Enhanced the online shopping experience for customers with timely order processing and communication.
  • Demonstrated strong attention to detail while handling complex or special requests from customers, ensuring their needs were met effectively.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Streamlined packaging processes for improved efficiency while maintaining product integrity during transportation or storage before pickup or delivery.
  • Managed customer service inquiries and complaints for customer satisfaction.

Associate Lead

Hudson's Bay Company, HBC
11.2022 - 09.2023
  • Enhanced team performance by providing regular coaching, guidance, and constructive feedback on individual and group tasks.
  • Increased customer satisfaction by efficiently handling and resolving customer inquiries and concerns.
  • Trained new employees on company policies, best practices, and sales techniques to promote a seamless integration into the team.
  • Maintained a positive work environment through effective communication, teamwork, and ongoing support for coworkers.
  • Contributed to overall store success with excellent customer service skills, resulting in high levels of repeat business from satisfied clients.
  • Improved merchandise presentation by creating visually appealing displays that showcased current trends and seasonality effectively.
  • Collaborated with management to develop new procedures for increased productivity in inventory management and loss prevention.
  • Coordinated promotional events that drove increased foot traffic and ultimately boosted sales performance across all product categories.
  • Managed opening and closing procedures, ensuring proper cash/debit/credit handling processes were followed consistently.
  • Facilitated smooth store operations with efficient delegation and prioritization of tasks for all team members, maintaining a high level of productivity.
  • Provided exceptional leadership during shifts as Associate Lead with Keys, addressing any conflicts or challenges that arose swiftly and professionally.
  • Oversaw employee scheduling to optimize staff availability during peak hours while adhering to budget constraints.

Landscape Laborer

Jim's Mowing
06.2022 - 12.2022
  • Mowed lawns using self-propelled mower.
  • Transferred materials to designated areas using hand trucks, and wheelbarrows.
  • Worked efficiently under pressure to meet tight deadlines while maintaining high-quality results in all projects completed.
  • Maintained healthy lawns through proper fertilization, aeration, and mowing techniques.
  • Enhanced landscape aesthetic by meticulously trimming trees, hedges, and shrubs.
  • Installed stonework according to landscape design plan and client specifications.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.
  • Prepared soil for planting and sowing.help in snow removal from residential properties during the winter months.

Landscape Construction Laborer

Takla Maintenance Corp.
03.2018 - 11.2021
  • Collaborated with team members to ensure smooth workflow and high-quality results.
  • Promoted safety awareness by adhering to proper equipment usage protocols and workplace guidelines.
  • Solved unforeseen issues related to site conditions or construction challenges with creative solutions that maintained design integrity.
  • Completed projects on time with diligent work ethic and consistent attention to detail.
  • Improved project efficiency by skillfully utilizing various tools and machinery, such as skid-steer, bobcats, sod layer, sod roller, sod stripper and hand tools.
  • Preparing soil after grading is finished, planting trees, shrubs, and laying sod to create a beautiful landscape.
  • Worked on residential and commerical areas.

Hostess/Server/Cashier

Cora's Breakfast & Lunch Restaurant
05.2015 - 04.2016
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Opened and closed seating sections according to volume of guests.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Took initial drink orders and relayed information to wait or bar staff.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Advised customers about special offerings and menu items to help drive sales.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Processed orders and sent to kitchen employees for preparation.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Hostess/Busser/Server

Red Robin Longstreet
05.2013 - 03.2014
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Landscape Laborer

Decor Landscaping
06.2009 - 08.2012
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Mowed lawns using self-propelled and riding mowers.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
  • Landscaped yards by planting flowers, grass, trees, and bushes.
  • Worked efficiently under pressure to meet tight deadlines while maintaining high-quality results in all projects completed.
  • Edged and mowed lawns, flowerbeds and landscape features.
  • Maintained commercial and residential landscapes with comprehensive and diverse team.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Maintained healthy lawns through proper fertilization, aeration, and mowing techniques.

Education

Bachelor of Science - Nursing

MacEwan University
Edmonton, AB
06.2017

High School Diploma -

Victoria School of The Arts
Edmonton, AB
06.2013

Skills

  • Strong Work Ethic
  • Lawn mowing proficiency
  • Customer Service
  • Responsible and Punctual
  • Flexible and Adaptable
  • Heavy Equipment Operation
  • Jobsite Safety
  • Physically Fit
  • Excellent Communication
  • Organizational Skills

Languages

English
Native or Bilingual
Spanish
Professional Working

Certification

WHMIS 2015 Worker Education(Generic)

CSTS 2020

Domestic Violence Awarness

Mobile Equipment Awareness

Driving & Journey Management

First Aid & CPR Certified

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Landscape Laborer

Takla Maintenance Corp.
06.2024 - 09.2024

Production Worker

Value Village
09.2023 - 02.2024

Online Grocery Associate

Real Canadian Superstore
09.2023 - 02.2024

Associate Lead

Hudson's Bay Company, HBC
11.2022 - 09.2023

Landscape Laborer

Jim's Mowing
06.2022 - 12.2022

Landscape Construction Laborer

Takla Maintenance Corp.
03.2018 - 11.2021

Hostess/Server/Cashier

Cora's Breakfast & Lunch Restaurant
05.2015 - 04.2016

Hostess/Busser/Server

Red Robin Longstreet
05.2013 - 03.2014

Landscape Laborer

Decor Landscaping
06.2009 - 08.2012

Bachelor of Science - Nursing

MacEwan University

High School Diploma -

Victoria School of The Arts

WHMIS 2015 Worker Education(Generic)

CSTS 2020

Domestic Violence Awarness

Mobile Equipment Awareness

Driving & Journey Management

First Aid & CPR Certified

Natisha Dyck