Nathen B. Swain
Moncton,NB
Summary
Results-driven Sales Professional specializing in customer-focused strategies and relationship management. Delivered revenue growth through effective vehicle sales and dealer engagement. Recognized for strong problem-solving and communication skills, consistently meeting sales targets while fostering client relationships. Committed to enhancing customer experiences.
Overview
6
6
years of professional experience
Work History
C2D/Inside Sales Atlantic Canada
OPENLANE
DIEPPE, Canada
12.2022 - 03.2025
- Closed vehicle sales for NB, PEI, NS, and NFLD via digital auctions on Openlane, expanding market reach.
- Generated leads and closed sales on public consigned vehicles, contributing to overall revenue.
- Attained consignment and processed sales for rental accounts AVIS, Hertz, and Enterprise through physical auctions, enhancing account relationships.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized AMS and Google applications effectively to support various tasks.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Inside Sales Team Lead
EBlock Inc
DIEPPE, Canada
08.2019 - 09.2022
- Led inside sales team to enhance customer engagement and drive revenue growth.
- Developed and maintained relationships with dealer principals, general managers, and new/used salespersons to foster collaboration.
- Streamlined wholesale automobile sales process, improving dealer transaction efficiency.
- Completed automobile sales transactions to ensure customer satisfaction.
- Analyzed sales data to identify trends, informing strategy adjustments for improved sales outcomes.
- Trained new team members on sales techniques and company product offerings.
- Collaborated with marketing to align sales initiatives with promotional campaigns.
- Collected auction consignments and finalized sales after auctions.
Education
Bachelor of Arts - Journalism
St. Thomas University
Fredericton, New Brunswick06-2026
Skills
- Customer-oriented approach
- Relationship management
- Problem resolution
- Conflict resolution
- Team collaboration
- Verbal communication
- Interpersonal effectiveness
- Reliable and strong work ethic
- Willingness to learn and grow
- Friendly and courteous demeanor
- Confident and energetic personality
Websites
Hobbies and Interests
- Golf
- Traveling
- Ice Hockey
- Cribbage
Timeline
C2D/Inside Sales Atlantic Canada
OPENLANE
12.2022 - 03.2025
Inside Sales Team Lead
EBlock Inc
08.2019 - 09.2022
Bachelor of Arts - Journalism
St. Thomas University