NATHAN TETTEH NARTEY
Etobicoke,ON
Summary
Driven Technical Support Engineer with a proven track record at DCS Company Limited, adept in troubleshooting and equipment calibration. Excelled in fostering teamwork and reducing workplace accidents through innovative safety protocols. Skilled in multitasking and organization, consistently met production deadlines and contributed to continuous product improvement.
Overview
3
3
years of professional experience
Work History
Technician
Cyka Petroleum Limited
07.2022 - 12.2023
- Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
- Addressed routine equipment maintenance according to established schedule.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Managed inventory levels of spare parts efficiently, reducing delays due to lack of resources during repair jobs.
- Sevicing of pressure pumps
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
- Assisted in the design and implementation of improved safety protocols, reducing workplace accidents.
Technical Support Engineer
DCS Company Limited
04.2021 - 03.2022
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Pressure testing of pipe hose and cylinders
- Calibration of pressure relief valves and guages to meet standard requirements
- Performed root cause analysis of reported issues to enact corrections.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Partnered with engineering teams to communicate customer feedback on product features and usability, driving continuous improvement initiatives.
- Diagnosed and troubleshot hardware, software and network issues.
Education
Bachelor of Science - Oil And Gas Engineering
All Nations University
Ghana, Koforidua11.2023
Skills
- Multitasking and Organization
- Safety Equipment
- Instrument Calibration
- Equipment Calibration
- Innovation Skills
- Troubleshooting
- Installation and Repair
- Maintenance and repairs
- Equipment Maintenance
Master of Ceremony
- Event Coordination
- Confident
- Engaging Transition
- Handling Unexpected Situations
- Professionalism
Timeline
Technician
Cyka Petroleum Limited
07.2022 - 12.2023
Technical Support Engineer
DCS Company Limited
04.2021 - 03.2022
Bachelor of Science - Oil And Gas Engineering
All Nations University
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