Nathaniel St.Claire
Bakersfield
Summary
I am a Goal-oriented individual versed in greeting high-volumes of customers and recommending merchandise/products based on individual requirements. I'm a quick learner with great communication skills. An organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Im a hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help achieve company goals.
Overview
4
4
years of professional experience
Work History
Sales Associate/Bike Technician
Dicks Sporing Goods
02.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Serviced, maintained and repaired bicycles with focus on efficiency, quality and safety.
- Provided recommendations to clients in alignment with needs, preferences and budgets.
Coach/Skills Trainer
3rd World Basketball
04.2022 - Current
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
- Managed practice schedules, ensuring efficient use of time and resources for optimal results.
Warehouse Worker
Sierra School District
09.2023 - 05.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
Insurance Agent
Primerica
11.2021 - 03.2023
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Finalized sales and collected necessary deposits.
- Educated clients on insurance policies and procedures.
- Met with customers to provide information about available products and policies.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
Education
Business Management
Bakersfield College
Bakersfield, CA12-2027
High School Diploma -
Garces Memorial High School
Bakersfield, CA05-2020
Skills
- Complex Problem-solving
- Contact follow-up
- Reliable and punctual
- Outgoing personality
- Verbal and written communication
- Sales training
- Time management
- Problem-solving skills
- Customer engagement
- Customer service
Timeline
Sales Associate/Bike Technician
Dicks Sporing Goods
02.2024 - Current
Warehouse Worker
Sierra School District
09.2023 - 05.2024
Coach/Skills Trainer
3rd World Basketball
04.2022 - Current
Insurance Agent
Primerica
11.2021 - 03.2023
Business Management
Bakersfield College
High School Diploma -
Garces Memorial High School
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