Nathaniel Ponder
La Mesa
Summary
Dependable cashier with expertise in cash handling and online order management. Proven ability to create positive customer and work relationships. while even under pressure providing effective conflict resolution and peak customer experience at all times.
Overview
7
7
years of professional experience
Work History
Cashier and online order support
VONS-SAFEWAY
San Diego
06.2020 - 09.2025
- Operated cash register, processed transactions, and handled cash appropriately.
- Trained new associates on store policies and customer service standards.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Managed online orders, ensuring that shipments are processed correctly and timely delivered to customers.
- Provided technical support when necessary in order to troubleshoot problems or answer questions about particular assignments.
- Provided administrative support to the team such as scheduling meetings, ordering supplies, filing documents.
- Supported team members during peak times by taking additional orders or helping out with food preparation tasks.
Store Associate
7 Eleven Store
La Mesa
02.2019 - 03.2020
- Maintained cleanliness and organization of store shelves and displays.
- Operated cash register, processed transactions, and handled cash appropriately.
- Stocked inventory and ensured proper product rotation on sales floor.
- Demonstrated excellent customer service skills at all times.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
- Performed daily opening and closing procedures for store operation.
Education
High School Diploma -
Will C. Crawford Senior High School
San Diego, CA06-2018
Skills
- Cash handling skills
- Online order management
- Kind customer engagement
- Associate training and teaching
- Effective communication
- Cleaning and sanitizing
- Dependability and reliability
- Conflict resolution
- Liquor regulations and compliance
- Upselling techniques
- Empathy and patience
- Hospitality
- Point-of-sale system operation
- Time management
- ability to work solo or with a team
Timeline
Cashier and online order support
VONS-SAFEWAY
06.2020 - 09.2025
Store Associate
7 Eleven Store
02.2019 - 03.2020
High School Diploma -
Will C. Crawford Senior High School