Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathaniel Lopez Jr.

Fresno

Summary

Dynamic Sales Associate with proven expertise at Shoe Palace in customer engagement and problem-solving. Recognized for enhancing customer loyalty and driving revenue through effective product recommendations. Skilled in inventory management and delivering exceptional service, consistently exceeding targets while maintaining a calm demeanor in high-pressure situations.

Overview

4
4
years of professional experience

Work History

Sales Associate

Shoe Palace
08.2024 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Recommended complementary purchases to customers, increasing revenue.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed returns, exchanges and refunds in accordance with store policy.

VOLUNTEER EVENT SUPPORT

JY EVENTS
03.2022 - 05.2023
  • Assisted in event setup and teardown, ensuring smooth execution of activities, and maintaining a clean and organized environment.
  • Supported equipment setup and breakdown, including audiovisual systems, booths, and signage.
  • Acted as a welcoming host at stations, providing friendly assistance to attendees and answering questions.
  • Collaborated effectively with team members to ensure efficient event operations and timely completion of tasks.
  • Strengthened communication skills through regular interactions with others.
  • Managed time efficiently in order to complete all tasks within deadlines.

VOLUNTEER LANDSCAPING ASSISTANT

CARLO LALUCIS
05.2021 - 02.2022
  • Collaborated with a private party to design and maintain a visually appealing garden and landscape.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Monitored weekly and daily scheduled tasks to achieve desired workflow speed.
  • Assisted in planting, pruning, and maintaining various plants, shrubs, and trees.
  • Performed regular lawn maintenance tasks, including mowing, edging, and weeding.
  • Demonstrated strong attention to detail and a commitment to creating an inviting and well-maintained environment for the private party’s enjoyment.
  • Efficiently managed gardening tools and equipment, ensuring they were properly cleaned, stored, and maintained.
  • Removed weeds, hazards, and debris from common pathways to improve usability.

Education

Central High East
Fresno, CA

Skills

  • Customer engagement strategies
  • Promotional support
  • Problem-solving
  • Brand promotion
  • Inventory management
  • Inventory control
  • Reliable and punctual
  • Goal tracking
  • Client needs evaluation
  • Exceptional customer service
  • Product guidance
  • Proficient in exchange coordination

Timeline

Sales Associate

Shoe Palace
08.2024 - Current

VOLUNTEER EVENT SUPPORT

JY EVENTS
03.2022 - 05.2023

VOLUNTEER LANDSCAPING ASSISTANT

CARLO LALUCIS
05.2021 - 02.2022

Central High East

Similar Profiles

CREATE PROFILE
Nathaniel Lopez Jr.