Summary
Overview
Work History
Education
Skills
Timeline
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Nathaniel Lieberg

San Marcos

Summary

Dynamic Games Operator at HB Leisure with a strong work ethic and proven salesmanship. Enhanced customer engagement through effective promotional strategies, driving increased foot traffic and revenue. Skilled in problem-solving and teamwork, consistently resolving inquiries to elevate guest experiences and streamline operations during peak hours.

Overview

2
2
years of professional experience

Work History

Games Operator

HB Leisure
07.2023 - Current
  • Monitored game performance to maintain optimal customer engagement and satisfaction levels.
  • Resolved customer inquiries and issues promptly, enhancing overall guest experience.
  • Collaborated with team members to streamline game operations during peak hours.
  • Participated in team meetings to discuss operational improvements and enhance service delivery.
  • Resolved customer complaints professionally, working with management when necessary to find satisfactory solutions for all parties involved.
  • Implemented effective promotional strategies to increase foot traffic at the game station, resulting in higher revenues for the business.

Education

Mission Hills High School
San Marcos, CA

Bachelor of Science - Political Science

University of California Riverside
07-2029

Skills

  • Promotional strategies
  • Strong work ethic
  • Sales and upselling
  • Positive attitude
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Active listening
  • Customer engagement
  • Salesmanship
  • Using POS systems

Timeline

Games Operator

HB Leisure
07.2023 - Current

Mission Hills High School

Bachelor of Science - Political Science

University of California Riverside

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Nathaniel Lieberg