Summary
Overview
Work History
Education
Skills
Timeline
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Nathaniel Jones

Merced

Summary

I graduated from UC Merced in 2021 with a bachelor's degree in applied mathematics and I have worked with McLane as part of the Customer Service Team for the past 3 years. I am looking forward to meeting a new team and the possibility to take my career in a similar but new direction.

Overview

6
6
years of professional experience

Work History

Owner and Technician

No Hawks Prints
07.2023 - Current
  • Handling the social media page, creating models to print, and sourcing models for people to purchase
  • Maintaining and upgrading the 3d printers I use, which includes diagnosing malfunctions and repairing the printers or upgrading parts when necessary

Customer Service Rep II

McLane
04.2022 - Current
  • Utilizing TTWin to create and maintain distributions, check item statuses, create item substitutions, and create handbills
  • Taking customer calls and create credits, returns, communicate with transportation on ETAs, or follow up with the customer on status of credit requests
  • Handling special tasks for the groups assigned to me either from the customer or sales
  • Creating orders, placing orders on our special delivery log and following up with customers the next day to provide them etas
  • Maintaining logs for freezer and cooler statuses for Family Dollar and Walgreens and following up with customers to confirm the status
  • Using Analysis and reporting tools to create reports to determine the necessary action to take on my distributions
  • Maintaining files of the credit requests I have created in case there are inquiries about them

Aquatic Specialist

Petco
10.2020 - 04.2022
  • Cashiering, answering phone calls, completing a strict aquatics maintenance schedule
  • Placing and receiving the aquatic life orders, documenting incoming or lost stock
  • Stocking and maintaining shelves based on the provided planos, and closing down the store alongside a manager

Pavilion Student Worker

University of California, Merced
05.2019 - 10.2020
  • Cashiering, washing dishes, stocking, food preparation
  • Training new staff on food preparation serving students and staff, and food transportation

Education

Bachelor's degree - Applied mathematics with an emphasis in economics

University of California, Merced
Merced, California
05.2021

Skills

  • Computer proficient
  • Digital Communication
  • Self Taught Basic Understanding of SQL
  • Customer Service
  • Time Management and Prioritization
  • Multitasking
  • Analytic Thinking
  • Quick learner

Timeline

Owner and Technician

No Hawks Prints
07.2023 - Current

Customer Service Rep II

McLane
04.2022 - Current

Aquatic Specialist

Petco
10.2020 - 04.2022

Pavilion Student Worker

University of California, Merced
05.2019 - 10.2020

Bachelor's degree - Applied mathematics with an emphasis in economics

University of California, Merced

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Nathaniel Jones