Nathaniel Harris

Competent Installation Technician awarded for exceptional customer satisfaction. Over 9 years of experience installing, maintaining and repairing over 15 products in accordance with company rules and regulations. will fully utilizing diverse experience and training to achieve company goals and customer satisfaction. Experience in installation of all types of low voltage cabling including coax, A/V, Cat3, CAT5 and fiber optic cabling Uphold and promote Core Telus values, culture and code of conduct Highly enthusiastic about obtaining new customer for Telus by leading my team in the sales of revenue generating units. Well experienced with Telus inside premises connections/wiring and associated equipment Experienced in the installation and repair of Telus Smart Home Security Collaborated with the marketing team by participating in community invents and Door to Door Sales Team Demonstrated knowledge in Broadband Internet technologies and protocols. Eager to continuously learn new things and advance my knowledge base Excellent professional communication skills both written and verbal Able to handle favorable and unfavorable customer interactions effectively and proactively Detail oriented and strong multitasking skills: able to gather and compile information, analyze data and make sound judgement and conclusion while maintaining accuracy Very comfortable working various shifts including evenings, weekends and statutory holidays Strong analytical and problem solving skills: able to identify problems, analyze and take appropriate actions to provide solutions or escalate accordingly Dependable and able to make decisions with minimal to no direct supervision Excellent time management and organizational skills: able to plan and prioritize tasks to meet deadlines Proven ability to perform well under various working conditions including pressure and a fast-paced changing environment Passionate about innovation and creativity Highly energetic and work-oriented: fully dedicated to achieve target goals and KPI's.